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Can't install KB5026372 - Getting 80070002 error

Anonymous
2023-05-11T02:10:42+00:00

Windows 11 Version 22H2 won't install update KB5026372 - Getting 80070002 error.

Things I've tried:
Scannow /frc
Checking date and time
Updating chipset / graphics drivers

Downloading and running the offline update

Running the Windows Update Troubleshooter

Nothing has helped. Any suggestions?

AMD Ryzen 2 3200G

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-05-11T12:48:05+00:00

    Same here. The common element appears to be AMD CPU's. Mine are Ryzen 9 3900's. Both of my AMD machines are failing the install of KB5026372.

    I tried all the stuff you mentioned above with no improvement.

    Did MS test this on any AMD hardware?

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  2. Anonymous
    2023-06-01T22:55:38+00:00

    I with that were true. I already tried this on both machines. I am hoping the June patch will wash this through.

    The offline install fails as well. KB5026372 is defective.

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  3. Anonymous
    2023-05-17T18:00:07+00:00

    None of the steps worked for me. Not AMD here.

    I tried downloading the update separate through catalogue, that fails when it reaches 100%.

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  4. John DeV 164.5K Reputation points Independent Advisor
    2023-05-11T02:42:41+00:00

    Hello ThomasAmos,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Press Windows key+R to open Run then type: services.msc

    Press Enter to open Services app

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Reset Windows Update Components

    https://www.elevenforum.com/t/reset-windows-upd...

    If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    https://answers.microsoft.com/en-us/windows/for...

    **Few things to check on the PC

    Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2023-05-15T18:23:46+00:00

    MICROSOFT!

    Can you see a trend developing here?

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    1 person found this answer helpful.
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