Share via

Screen resolution is lowering

Anonymous
2013-11-02T21:55:20+00:00

Original Title - Screen Resolution

After updating from windows 8 to windows 8.1 my screen resolution fell from 1920 x 1080 to 1536 x 864.

All my graphic card drivers are up to date. When I go into screen resolution the screen resolution is set to 1920 x 1080 whereas in reality it is 1536 x 864 as shown by Nvidia Geforce experience.

What should I do?

thanks

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2013-11-14T08:48:52+00:00

    You've probably already figured this out but here it is nonetheless:

    Updating to Windows 8.1 enables by default a display scaling to 125% to enlarge icons for better readability (useful for tiny laptop screens with crazy high resolutions) which is why Windows thinks it's at its native resolution of 1080. However, GeForce Experience is unaware of this change and displays the resolution at something lower to adapt to the scaling.

    The simple solution is to go back to the screen resolution display change from right clicking on your desktop and select "Make Text and Other items smaller or larger" and set the scale from 125% to 100% and voila! Your GeForce Experience should now be set to 1080p.

    30+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2014-07-19T07:40:39+00:00

    Thank you! This fixed the same problem I was having. Now both displays are set at 1080p and everything's nice and clear.

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2013-11-02T22:38:00+00:00

    After updating from windows 8 to windows 8.1 my screen resolution fell from 1920 x 1080 to 1536 x 864.

    All my graphic card drivers are up to date. When I go into screen resolution the screen resolution is set to 1920 x 1080 whereas in reality it is 1536 x 864 as shown by Nvidia Geforce experience.

    What should I do?

    thanks

     

    ===================================

    Info on Windows 8.1 Video Drivers:

    Updating to Windows 8.1? Not so fast, buster

    http://www.stuff.tv/microsoft/updating-windows-81-not-so-fast-buster/news

    Windows 8.1 x86 and x64 graphics driver availability status

    http://msdn.microsoft.com/en-us/library/windows/apps/dn344644.aspx

    If you see a black border surrounding the screen...

    following HP Article may be worth a look.

    Black Border around Screen when Connecting through DVI or HDMI

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01775596

    0 comments No comments