Managing profiles and sync in Microsoft Edge on Windows 10
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Ever since I RESET Microsoft Edge, it forces me to sign in every single time I log onto a website such as Facebook. It forces me to sign in even though I click the "save my password" each time. How can this be fixed?
[Original Title: Sign-in]
Managing profiles and sync in Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Could you have opted to Clear browsing data on close? If you remove cookies for a site, it will forget your log-in data.
To check this, click ⋯ (Settings and more) > Settings > Privacy, search and services > Choose what to clear every time you close the browser. If any of the options on that page are turned On, turn them Off, and then see whether Facebook retains your login data.
You can also check ⋯ (Settings and more) > Settings > Cookies and site permissions > All sites to see whether you have changed any specific permissions for the sites you're having trouble with.
Hi Sey12 -
I'm Kevin B. Independent Advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.
Please follow the steps below and check if it helps
Open edge browser
Click on the three dots (…) on the upper right corner of edge browser
Select Settings
Under Profiles, click Passwords
Check if "Sign In Automatically" is enabled on the options
If not, kindly enable the option to Sign in Automatically
Close the edge browser and try again
Open edge browser
Click on the three dots (…) on the upper right corner of edge browser
Select Settings
On the left pane menu, click on Privacy, search, and services
Under Clear browsing data, click on Choose what to clear
Select all that applies and click on Clear
Re-launch the browser and check again
Kindly keep me posted of the result
Hope this will help and have a bless day!
Thanks.
Kevin B.
Independent advisor
Thank You. However, I still have this problem and Sign in Automatically IS enabled.
My Microsoft Edge settings were up to date, so that was not the problem.
The sign in problem in having to keep typing my password with every single log in is only on Facebook.com and Pogo.com
I do remember, after doing the reset, adding FB and Pogo to something and I believe this has caused the issue. I have checked under settings and privacy and all looks well there. Do you know exactly where I could have added these two sites that would cause this problem? Thanks -
Hi Sey12 -
Thanks for the response and I do apologize if the method did not resolve the issue.
Kindly try to update the Edge browser and check if it helps
Open the Edge browser
Click on the three dots (…) on the upper right corner of edge browser
Select Settings
On the left pane menu, click on About Microsoft Edge
Edge browser will automatically check for updates
Wait for Edge to complete the checking for update and install the update
Restart the browser and check if the same issue appears
If the same issue appears, kindly try to create a new user profile and check if Microsoft Edge works fine on the new user. This will help determine if the issue is profile specific.
To create new user profile, please follow the steps below
Sign out to the current user and sign in on the new user profile.
Check if everything works fine on the new user.
Regards,
Kevin B.