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Does OneDrive automatically convert HEIC files to jpg's?

Anonymous
2019-08-31T19:18:08+00:00

Windows 10 Pro Build 18362

I've seen articles describing a Setting in OneDrive for HEIC to JPG conversion.

And I've also seen articles that indicate OneDrive does the conversion automatically.

Wanted to ask here to get a definitive answer:

Does OneDrive automatically convert HEIC to jpg? Or is there a Setting?

Or another question I should be asking?

Thanks for any help or advice!

Windows for home | Windows 10 | Files, folders, and storage

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  1. Virginia M 39,620 Reputation points Independent Advisor
    2019-08-31T19:32:33+00:00

    Apparently all you have to do is Go to the OneDrive website & then to Settings > Advanced and turn on the Upload Most Compatible feature on OneDrive.

    Your HEIC photos will be converted to JPG without using any HEIC to JPG converter.

    33 people found this answer helpful.
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  2. Anonymous
    2019-08-31T20:14:00+00:00

    Hi, Time Lady!

    When I go to Settings on the OneDrive website I don't find an Advanced option.

    Here is what I get:

    fwiw, there is also no Advanced under Options.

    I'm using Chrome as my browser to access the website.

    Can you tell me your configuration and path so I can get to that Setting?

    Thanks, I appreciate it.

    16 people found this answer helpful.
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  3. Virginia M 39,620 Reputation points Independent Advisor
    2019-08-31T20:41:29+00:00

    Try Edge. If no luck then the feature may have been removed.

    3 people found this answer helpful.
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  4. Anonymous
    2019-08-31T21:40:54+00:00

    No luck with Edge.

    It feels like we are both trying to determine which articles are correct.

    And exactly how OneDrive processes HEIC files.

    9 people found this answer helpful.
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  5. Anonymous
    2019-09-01T01:53:58+00:00

    Contacted OneDrive Support.

    They responded that there is no automatic conversion of HEIC’s to JPG’s.

    There is a Setting in iOS OneDrive for Camera Upload that determines

    if the Camera Roll should be jpg or heic. 

    This all seems correct to me.

    30 people found this answer helpful.
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