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I purchased a new HP Envy 15 which had Windows 7 installed in it. Aero was activated. A few days later, Aero has been somehow disabled and I can't activate it again. I used the Troubleshooting utility in Windows 7 for Aero -- it says that nothing is wrong. I also tried un-checking and checking the various options in the visual effects menu.
Can somebody please help me? I'm not sure when or how Aero was disabled; the computer did crash and went blank once, and I had to reboot. I'm not sure if that disabled Aero.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Actually, I just found another thread on the HP website ( http://www.thenextbench.com/t5/HP-Envy-Notebooks/seems-that-all-my-Envy-15-problems-are-not-unique/m-p/50174 ) that reveals that the Aero problems on the Envy 15 are a commmon situation.
The suggested solution is uninstalling stardock.
I uninstalled Stardock and my Aero problem was instantlly fixed
. . . and HP tech support wanted me to do a System recovery/system restore--good grief!!
Just try Aero themes and see (check the graphic driver status too)
Aero Themes are accessed via the new Personalize option on the context menu that appears when you right-click the Windows desktop. (You can also launch this control panel by typing Personalization in Start Menu Search.)
thanks
Renjith
One thing to check is make sure the computer has a "system rating". (Perhaps this got corrupted when the crash that you mentioned happened...) Go to your system control panel and if there is no rating then have it re-evaluate the system's Windows Experience Index. Aero won't work if the value isn't established, or isn't hgh enough.
I tried the Aero themes, but Aero still doesn't work.
This is frustrating. For all the abuse that Vista got, I never had problems with Aero being disabled on my old computer. I now have Windows 7 on a new computer, and it has less capabilities (at least interface-wise) than my old computer.
Could you tell me whats Graphic rating showing on ur windows 7 machine ?
Thanks
Renjith
