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Outlook sending multiple meeting acceptance emails

Anonymous
2019-06-10T07:49:36+00:00

Hi

I accepted a meeting request from my Outlook email account and ever since it has been sending acceptance emails to the organizer. Over 100 have been sent so far.

saw an answer from MS here : https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-sending-multiple-meeting-acceptance-emails/0a27b342-8fa9-42d1-a00d-bfe6160ab222

I foolowed the process described in the forum, but still occurs with new meetings.

could you help me ? thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2019-06-12T09:07:31+00:00

    Hello Bruno Dreyfus,

    Thanks for reply. According to our previous suggestion, both users need to delete this affected meeting from OWA (Outlook Web App) but seems meeting was deleted from Outlook, so could you please check the current issue status of this issue?

    If still issue persist, would like to suggest you to open Outlook Web App (OWA)-> Calendar-> check affected meeting is visible, if yes, please delete that affected meeting from OWA and check the result.

    Further Automatically process meeting requests and responses to meeting requests and polls box helps to prevent any meeting and poll responses from showing up in your inbox unless an attendee has responded with a comment. All other requests are processed automatically and the original meeting invite is updated to show tracking information.

    If you clear this checkbox, you'll see a message in your inbox for every attendee's response.

    To do so: Open the recipient’s Outlook: File-> Options-> mail-> Tracking-> uncheck Automatic process meeting request and response to meeting request and polls and check the result.

    Thanks and Regards,

    Ankita Vaidya

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  1. Anonymous
    2019-06-10T10:07:49+00:00

    Hello Bruno Dreyfus,

    Thanks for your post in Microsoft Community. Regarding your description about “Outlook sending multiple meeting acceptance emails”, we would like to suggest you to kindly delete that affected calendar meeting from the both user’s Outlook web app and check the result.

    If still issue persist, Open the recipient’s Outlook and disable Automatic process meeting request and response to meeting request and polls option and check the result.

    • To do so: Open Outlook : File-> Options-> mail-> Tracking-> Automatic process meeting request and response to meeting request and polls

    Screenshot for reference:

    • If still issue persist, could you please kindly provide us the detailed information of your Outlook version?
    • May I know the affected meeting is one time meeting or recurring meeting ?
    • May I know how the recipient had received the affected meeting?
    • Could you please kindly share us the sample of multiple meeting acceptance emails via the Private Message.

    Thanks and regards,

    Ankita Vaidya

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  2. Anonymous
    2019-06-14T09:15:24+00:00

    Hello Bruno Dreyfus,

    If you have any update regarding your issue? please feel free to let us know.

    Thanks and regards,

    Ankita Vaidya

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  3. Anonymous
    2019-06-11T11:20:53+00:00

    Hi

    About the version : Microsoft Office 365 ProPlus, version 1808 (build 10730.20344 Click-ro-Run0

    Yes I have deleted the  affected calendar meeting from Outlook

    What is please the "Automatic process meeting request and response to meeting request and polls option on the recipient end" ?

    Thanks

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  4. Anonymous
    2019-06-11T09:07:29+00:00

    Hello Bruno Dreyfus,

    Thanks for share information via Private message.

    You can find your detailed version of Outlook from : Open Outlook-> File-> Office Account-> check about Outlook and share the information.

    • Further May I know have you delete that affected calendar meeting from both user’s Outlook web app and disable Automatic process meeting request and response to meeting request and polls option on the recipient end?
    • Please create one new test meting from the OWA and ask the recipient to accept that meeting from OWA and check the result.

    Thanks and Regards,

    Ankita Vaidya

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