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ADUC Missing BitLocker Recovery Tab in 1809

Anonymous
2019-06-13T18:02:34+00:00

My machine has been running Windows 10 for about 2 years.  Yesterday, it updated to build 1809.  I used the following PowerShell command to enable ADUC:

DISM /online /add-capability /capabilityname:Rsat.ActiveDirectory.DS-LDS.Tools~~~~0.0.1.0

Everything seemed to be working fine until this morning when I got a call from a user being prompted for the BitLocker Recovery key, and I discovered that I can no longer see the BitLocker Recovery tab in ADUC.

The first thing I checked was the Advanced Features option, which was already enabled.  I also found advice online to copy tsuserex.dll and tsuserex.dll.mui to C:\Windows\System32 and C:\Windows\System32\en-us, respectively, and to then register the dll file.  I have done that as well, to no avail.

Anyone seen this and know the solution?

Thanks in advance for any help that you can offer!

--Tom

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-06-20T14:56:38+00:00

    Figured it out. The BitLocker features of ADUC are now dependent on a separate Windows 10 RSAT feature: "RSAT: BitLocker Drive Encryption Administration Utilities". This mimics the way its handled in Server 2016+ as well.

    Add BitLocker features to ADUC:

    • Go to "Apps & features"
    • Go to "Manage optional features"
    • Go to "Add a feature"
    • Go to "RSAT: BitLocker Drive Encryption Administration Utilities"
    • Click "Install"

    Enjoy.

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  1. Anonymous
    2019-06-14T06:27:59+00:00

    Hi Tom,

    Thank you for writing to Microsoft Community Forums.

    We understand that you are unable to get your BitLocker key after enabling ADUC. We checked on this issue and we would like you to refer the below Article and Post if that helps you to get the BitLocker key.

    Article: BitLocker Active Directory Recovery Password Viewer Overview

    Post: https://social.technet.microsoft.com/Forums/ie/en-US/9ef55790-f919-4f7b-9c2f-174b3f170a5a/bitlocker-recovery-tab-is-missing-within-aduc-in-rsat

    Meanwhile, we would suggest you to post your query in TechNet forums, where we have expertise and support professionals who are well equipped with the knowledge on Windows BitLocker & ADUC to assist you with the appropriate troubleshooting steps. 

    Aditya Roy

    Microsoft Community – Moderator

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  2. Anonymous
    2019-06-19T20:07:30+00:00

    We're seeing the same thing on our 1809 clients.

    I've not seen any helpful posts.

    Apparently Aditya_Roy failed to read and comprehend the question.

    Microsoft...!?!?!?

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  3. Anonymous
    2019-07-05T16:48:06+00:00

    Sorry for the delay in replying.  In my case, there was an update that I had to install.  The update is:

    WindowsTH-RSAT_WS_1803-x64.msu

    --Tom

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