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Resolve Install Error - 0x80070103 Windows 11 Pro

Anonymous
2023-02-16T00:38:19+00:00

***UPDATE, I DID NOTHING AND TONIGHT MY COMPUTER NO LONGER SHOWS THESE ERRORS. MICROSOFT MUST HAVE FIXED IT***

Please help me to resolve this matter.

The troubleshooting steps I see listed do not work with an updated current Surface Laptop 4.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-02-17T18:57:53+00:00

Thank you to everyone for reporting this problem and providing feedback.

I am pleased to report that the Windows Update team at Microsoft was able to resolve this problem on 2/16/2023, at around 10:30am PST.

If you are still experiencing this problem, please report your issue to our engineering team via the Feedback Hub.

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  1. Anonymous
    2023-02-16T01:08:56+00:00

    Sounds like it is an overall error with Microsoft products. Hopefully, we get some expert help on this!

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  2. Anonymous
    2023-02-16T07:38:36+00:00

    Hi scrappyz_21, and all the users who replied to the post,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    Recently, we have been receiving a large number of Surface as well as other laptop devices experiencing an inability to install updates, specifically reporting error code 0x80070103.

    I'm sorry you're having this experience.

    We have given feedback to the relevant team and hope to resolve this issue as soon as possible.

    Microsoft takes every question from its users very seriously.

    You can give feedback on such issues through the Feedback Hub. More feedback can better collect and troubleshoot problems.

    Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

    In addition, you can also try the following method, which may help.

    1. In the search box on the taskbar, type command prompt, then select Run as administratorfrom the list of options. Select Yes. Next, in the window that appears, type the following commands one at a time, including the spaces as shown. After you type each command, press Enter. Then let each command complete before you type the next command.
      net stop bits
      net stop wuauserv
      ren %systemroot%\softwaredistribution softwaredistribution.bak
      ren %systemroot%\system32\catroot2 catroot2.bak
      net start bits
      net start wuauserv
    2. After all these commands are completed, close the Command Prompt window and restart your computer.

    If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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  3. Sumit 43,801 Reputation points Volunteer Moderator
    2023-02-16T03:31:51+00:00

    I have let the relevant team know. Appreciate your patience.

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  4. Anonymous
    2023-02-16T01:02:52+00:00

    2023-02-15 On my Dell 5400 AIO same issue; eleven updates not updating.

    Image

    This morning, 2023-02-16 10:00 EST, I checked Windows update. One Intel update only is available; yesterday there were eleven. It appears for my PC either Intel or Micrsoft fixed this issue. After the installation of the one file, I rebooted the PC, again checked Windows update, nothing available for updating; on my system all is good. Hope this helps others.

    Image

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