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How do I restore Human Interface Device to Device Manager

Anonymous
2013-02-06T16:54:59+00:00

I am running Vista, service pack 2, 32-bit on a Dell Dimension XPD601.

I attached a Coby MP3 player to my computer, and my mouse and keyboard stopped working.  I restarted the machine, minus the Coby, and the keyboard and mouse worked again. 

I reconnected the Coby, and the keyboard and mouse don't work again.  I removed the Coby, restarted, but this time still no keyboard or mouse.

I checked Device manager, and there was no listing for human interface device.  

I have tried system restore, to two time points prior to the installation of the Coby, but both restore attempts failed.

I have flashed the bios, but still no results.

How do I restore Human Interface Device to the Device Manager.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-02-07T07:54:06+00:00

    Hi Billy,

    Thank you for posting your query in Microsoft Community!

    Based on the issue description, it appears that mouse and keyboard stopped working after connecting Coby MP3 player and there is no Human Interface Device listing in the device manager.

    I can understand the inconvenience you have experienced. I will certainly help you out with this issue.

    Let’s try these methods and update us with the results.

    Method 1: Hardware devices not detected or not working - Mr. Fixithttp://support.microsoft.com/gp/hardware\_device\_problems

    Method 2:

    This issue may occur if the drivers are corrupt. You can try uninstalling and reinstalling your mouse and keyboard drivers. Download the latest drivers from the manufacturer’s website and install.

    Update drivers: recommended links.

    http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

    If the issue persists or you have any further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.

    8 people found this answer helpful.
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  2. Anonymous
    2013-12-06T00:57:44+00:00

    I HAD THE SAME PROBLEM WITH MY USB AND HUMAN INTERFACE DEVICE SO I DOWNLOAD THE WIDOWS 7  USB DVD DOWNLOAD TOOL FROM THE MICROSOFT WINDOWS WEBSITE AND NOW MINE WORKS FINE AND MY HUMAN INTERFACE IS BACK ON MY COMPUTER.

    4 people found this answer helpful.
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  3. Anonymous
    2013-12-06T04:19:58+00:00

    Hi Roland,

    Glad to know that you have sorted out the issue.

    Your efforts to resolve this issue is very much appreciated. Please feel free to reply, in case you face any other issues with Windows in future.

    2 people found this answer helpful.
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