How do I fix error code 0x80070002?

Tried method 2 didn't work.

I can't do 1 because troubleshooting does not work has that error code.

Hi Jamie,

We apologize for the inconvenience.

This problem occurs when some files in the update are missing or Windows Update database on the computer is inconsistent with the database instructions in the update.

As you are unable to connect to the network, initially we will troubleshoot internet connection issue.

-Are you using wired/wireless network connection?

Limited connectivity means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the PC doesn't have Internet connectivity. If you're connected to a home network, try restarting the router.

Step 1:

Run the network troubleshooter to diagnose and repair any problem related to your network. Access the link mentioned below for steps:

http://Windows.microsoft.com/en-US/Windows7/Using-the-Network-troubleshooter-in-Windows-7

Step 2:

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. If you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.

Refer the help article to reset Internet Protocol (TCP/IP).

http://support.microsoft.com/kb/299357

For reference:

For a full list of steps to try, see the Wired and Wireless tutorial on this page.

Wired and wireless network connection problems in Windows

http://Windows.microsoft.com/en-US/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Let us know the status of the issue. Once you are able to connect to the network, we will check and status of Windows Update and troubleshoot accordingly.

Hi Jamie,

1.      Did you try updating the network adaptor?

2.      Are you using wired/wireless network connection?

Update router and adapter firmware

Your router or network adapter might need a firmware upgrade, especially if you're only able to connect using WEP security or no security. Firmware is the software that is embedded in a hardware device and controls how the device interacts with the operating system.

Download a firmware upgrade from the router or adapter manufacturer’s website and apply it, following the directions on the website or with the downloaded file.

Hope it helps.

thanks a lot is is working fine