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StartMenuExperienceHost crashes

Anonymous
2024-06-25T20:18:45+00:00

Microsoft Windows 10 Pro for Workstations
10.0.19045.4529 (22H2)

I rarely use the start menu. Whenever I do, it crashes exactly 10 minutes later. Here's the output of a script which uses SendInput() to activate the start menu. and ReadDirectoryChangesW() to catch the creation of a crash dump file. I have made this test many times always with the same result.

11:34:00.004064 start menu accessed
11:44:00.830379 CREATE StartMenuExperienceHost.exe.9360.dmp

It doesn't matter if the start menu is accessed again during the 10 minutes. And when it crashes, it is restarted immediately. I first noticed this after April's update Tuesday (as did those in another thread I found). I would not have noticed it if I hadn't had local crash dumps enebled. It's in the system event log, too, but I rarely look in there.

The dump identifies exception 0xC0000409 (STATUS_STACK_BUFFER_OVERRUN) with subcode (parameter 0) equal to 7 (FAST_FAIL_FATAL_APP_EXIT).

***moved from Windows / Windows 10 / Performance and system failures***

Windows Windows Client for IT Pros Performance and maintenance System performance

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  1. Anonymous
    2024-07-03T05:56:13+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to StartMenuExperienceHost crashes.

    The error code 0xC0000409 (STATUS_STACK_BUFFER_OVERRUN) indicates a stack buffer overflow, which can occur when a program writes more data to a buffer than it can hold. 

    If the problem is specific to one user profile, it might be due to corruption in that profile.

    Create a new user profile and see if the issue persists there.

    Also, check what changes are made before this issue happen, if possible try revert back the changes.

    Try install latest windows cumulative updates and driver update, then monitor this issue.

    Have a nice day. 

    Best Regards,

    Molly

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  2. Anonymous
    2024-07-03T14:32:57+00:00

    In normal use, I am an administrator. The behavior is the same for a newly-created ordinary user. StartMenuExperienceHost.exe crashes 600 seconds after the start menu is accessed. The only indications of this are a local crash dump (local crash dumps must be enabled) and an entry in the "Application" event log. The crash could easily go unnoticed. Here are the details from the event log.

    Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xe07647a2

    Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89

    Exception code: 0xc0000409

    Fault offset: 0x000000000007286e

    Faulting process id: 0x1718

    Faulting application start time: 0x01dacd0f8bc779ea

    Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe

    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

    Report Id: 6944c98e-1ae3-48b9-9bfe-2f8f7735fcad

    Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy

    Faulting package-relative application ID: App

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  3. Anonymous
    2024-07-05T08:00:45+00:00

    Hello,

    You can consider reinstalling the Start Menu Experience Host. You can do this through PowerShell with the following command: 

    Get-AppxPackage -Name Microsoft.Windows.StartMenuExperienceHost | Remove-AppxPackage 

    then restart your system

    Best regards,

    Molly

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  4. Anonymous
    2024-07-05T15:06:02+00:00

    Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CFA, Removal failed. Please contact your software vendor. (Exception from HRESULT: 0x80073CFA)

    error 0x80070032: AppX Deployment Remove operation on package Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy from: C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy failed. This app is part of Windows and cannot be uninstalled on a per-user basis. An administrator can attempt to remove the app from the computer using Turn Windows Features on or off. However, it may not be possible to uninstall the app.
    NOTE: For additional information, look for [ActivityId] 52adedd1-ce22-0004-9b41-ae5222ceda01 in the Event Log or use the
    command line Get-AppPackageLog -ActivityID 52adedd1-ce22-0004-9b41-ae5222ceda01

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  5. Anonymous
    2024-07-08T06:28:09+00:00

    Hello,

    Try get system administrator permission and run the command again. You can try run powershell as admin.

    Best regards,

    Molly

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