Text enters backwards in Teams chat

Anonymous
2021-12-14T00:41:34+00:00

We have several users who are experiencing Teams chat entering text backwards in dialogues and I’ve found nothing of relevance online as to why. I verified it's not keyboard issues/drivers, nor is it from CTRL + R Shift or CTRL + L Shift. It happens sporadically and there is no common theme when it occurs.

![](https://learn-attachment.microsoft.com/api/attachments/b3a06317-a9aa-47ae-bcdb-463aa0fe8eb0?platform=QnA

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2022-01-13T17:56:15+00:00

    Have them press CTRL and shift.

    It's a hotkey in teams.

    89 people found this answer helpful.
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  2. Anonymous
    2021-12-14T01:13:25+00:00

    Hello, PrestonLitz

    I am Igor and I will be glad to help you with this question :)

    To narrow down the issue please ask the users to try to acess teams account using the web version and test from there

    https://teams.microsoft.com

    They can also try to clear cache from the Teams Desktop app by following steps from the article below

    https://www.uvm.edu/it/kb/article/clearing-team...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hope that helps

    Best Regards

    14 people found this answer helpful.
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  3. Anonymous
    2021-12-14T20:08:54+00:00

    Thanks, I will wait from your feedback

    1 person found this answer helpful.
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  4. Anonymous
    2021-12-14T19:47:08+00:00

    Thanks Igor! We'll give these a try and report back on the results.

    1 person found this answer helpful.
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