Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
To disable Customer Experience Improvement Program on the PC, follow the steps below:
Windows logo key on the keyboard, type
Edit group policy and select the top most search result.
Navigate to the following path from the left side of the panel:
Computer configuration >
Administrative Templates > System > Internet Communication Management.
From right side of the panel double click on
Turn off Windows Customer Experience Improvement Program.
Click on the Disable radio button from the window and select
Apply and OK.
Close the window and check if the changes are effective.
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.