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Troubleshooter not working- error 0x80070002

Anonymous
2010-05-29T11:17:04+00:00

troubleshooter not working. keep getting error 0x80070002. says troubleshooting wizard cant continue. please help me.

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  1. Anonymous
    2010-05-29T22:00:45+00:00

    Hi jamie.lee,

    a)   Since when are you facing this issue?

    b)   Do you recall making any changes to the computer?

    c)   What issue are you attempting to correct by running the troubleshooter? Provide more information on the issue you are experiencing

    I would suggest you to try the following steps:

    **Step 1:**RunSystem File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    http://support.microsoft.com/kb/929833

    Check if the issue persists,

    Step 2: Let’s first go through the event viewer logs and check what is the application and module that is failing to load for more information on Troubleshooter crash.

    Open event viewer

    http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer

    What information appears in event logs? (Event Viewer)

    http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

    Thanks and Regards:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    96 people found this answer helpful.
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  1. Anonymous
    2010-09-23T23:25:02+00:00

    I, too, am experiencing this problem with all troubleshooters.  SFC completes with no problem.

       The following is a compendium of the troubleshooters that I have attempted to run, and the errors that I receive: 

    1.  Audio Playback Diagnostic

        Path:  Unknown

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    2.  Audio Recording Diagnostic

        Path:  Unknown

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    3.  Network Diagnostics Web

        Path:  C:\Windows\diagnostics\system\Networking

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    4.  Printer Diagnostic

        Path:  Unknown

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    5.  Device Diagnostic

        Path:  C:\Windows\diagnostics\system\Device

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    6.  Home Group Diagnostic

        Path:  C:\Windows\diagnostics\system\HomeGroup

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    7.  Aero Diagnostic

        Path:  C:\Windows\diagnostics\system\AERO

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    8.  Maintenance Diagnostic

        Path:  C:\Windows\diagnostics\scheduled\Maintenance

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    9.  Search Diagnostic

        Path:  Unknown

        Error code:  0x80070002

        Source:  Engine

        Context:  Elevated

    69 people found this answer helpful.
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  2. Anonymous
    2012-01-21T02:43:12+00:00

    I ran the SFC but to no avail. The main time I notice this is when my wireless network is down. Use to be that it would troubleshoot the issue and automatically reset the wireless adaptor. Now I just get the message that the troubleshooter does not work.

    1 person found this answer helpful.
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  3. Anonymous
    2012-01-23T00:11:02+00:00

    Hello jdonny,

    If you have attempted the steps listed in this thread but are still having an issue, please repost this as a new question at the link provided below. Include any additional system and error information.

    Microsoft Answers:

    http://answers.microsoft.com/en-us/windows

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  4. Anonymous
    2012-11-06T20:33:01+00:00

    Hello jdonny,

     

    If you have attempted the steps listed in this thread but are still having an issue, please repost this as a new question at the link provided below. Include any additional system and error information.

    Microsoft Answers:

    http://answers.microsoft.com/en-us/windows

    Event viewer don't work

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