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Fix Bluetooth problems in Windows

Anonymous
2024-09-11T17:36:43+00:00

Hello I want link my iPhone 13 Pro Max to my computer
And I try use my iPhone 13 Pro Max and My Computer use bluetooth link to my house TV

and is working but

I scan QR Code to link is not working

MB:Z790 Engle AX rev 1.x

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-09-12T03:25:34+00:00

    Hello, Xeno Void

    Welcome to the Microsoft Community.

    Hello, thank you for your feedback here, it seems you are experiencing a Bluetooth connection.

    In order to better help you, I may need to consult you some specific information, you mentioned is currently scanning the QR code link does not work only is the phone connected to the computer or the phone connected to the TV it, if it is connected to the computer can choose not to use the QR code direct connection can also be, you can try.

    In addition, you can choose to update your computer's network card driver and Bluetooth driver, you can go to the manufacturer's website to download, and then in the computer, cell phone and TV will be connected to Bluetooth records completely deleted after reconnecting.

    You can specify some information after this description and I will continue to support you.

    Best regards

    Bobhe | Microsoft Community Support Specialist

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  2. Anonymous
    2024-09-12T10:25:09+00:00

    Hi Bob

    Thx you for answer my need

    and My computer is update to new vison

    but my bios only stop at 7/2 least vison

    No update to New for 13 or 14 gen Core CPU bios

    You said Dont need Qr core for it and I use that didnt work

    (all doing I already give iOS app bluetooth use)

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  3. Anonymous
    2024-09-13T08:10:08+00:00

    Hi,Xeno Void

    Thank you for your reply, I still don't seem to understand exactly what the connectivity issues you are having with your phone computer as well as directly with the TV, can you describe it specifically if it's convenient for you.

    Also, you mentioned QR codes, which seems to be a phonelink feature, you can refer to the link below: Phone Link requirements and setup - Microsoft Support

    Best regards

    Bobhe | Microsoft Community Support Specialist

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