Hi Hayley,
My name is RY, I'm an Independent Advisor and community member like you.
Let us work together regarding your query about enabling transcription in Microsoft Teams.
If you want to allow ability to transcribe meetings, you need to turn it ON in the Microsoft Teams Admin Center and it was located under "meeting policy".
If you turn this off, the Search and CC options won't be available during playback of a meeting recording. The person who started the recording needs this setting turned on so that the recording also includes transcription.
You may refer on this articles for more details on this:
https://docs.microsoft.com/en-us/microsoftteams...
https://docs.microsoft.com/en-us/microsoftteams...
Please let me know if you have other questions or concerns.
Thank you!
Regards,
RY