CHM FILE SHOW EMPTY PAGE IN WIN 8 PRO

Anonymous
2013-03-31T15:07:51+00:00

hi, when i was using win 7, i still could open n read chm files, but since i upgrade it to win 8 pro, the page become blank everytime i open it

with microsoft html. pliz help me, how to solve this , thank you

Michael

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-01T08:41:14+00:00

Hi Michael,

For a better understanding of this issue, I would like to have the following information.

1.       Did you download the .CHM file from the Internet?

2.       Did you get any error message while opening the .CHM files?

3.       For which program are you trying to view the CHM files?

The CHM files usually refuses to load appropriately when they are flagged as downloaded from an un-trusted source such as Internet. So, let’s check if the issue is due to this by unblocking the file. You may try the following steps to unblock the .CHM files and check if that resolves the issue.

Unblock the CHM files and check

a)       Right-click the .CHM file that you are trying to view and choose “Properties”.

b)       On the “General” tab, click the button labeled "Unblock"

c)       Click on “Ok”

If the issue still persists, please do get back to us with the result of the above steps and with all the additional information regarding this issue. We’ll be glad to assist you further.

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  1. Anonymous
    2013-10-30T16:20:20+00:00

    I figured out the problem, I was trying to view the *.chm file from a mapped network drive.  After I copied the *.chm file to a local drive I was able to view it okay.

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  2. Anonymous
    2013-10-30T16:10:44+00:00

    I'm having similar problem except I'm on Server 2012. 

    (1) Yes, I did download the CHM file from the Internet from Codeplex, (2) I did not get any error messages when opening the CHM file. (3) I'm trying to view the "TFS Build Extensions Help" chm file.

    I tried right-clicking on the .CHM file, properties General tab, but I do not see an Unblock option.

    Any ideas?

    Thanks,

    Greg

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