Microsoft print to pdf

Anonymous
2021-08-05T12:08:51+00:00

Hi Gurus,

I have followed the process below to try and return the "Print to PDF file" printer back to my printer environment.

From the previous message board:

"If you don’t see the Microsoft PDF Printer installed, make sure it is enabled and configured. Press Windows key + R then type: optionalfeatures.exe. Hit Enter on your keyboard, this will open the Turn Windows Features on or off component. Scroll down then check to make sure Microsoft Print to PDF is enabled.

If it is enabled and you still don’t see it in your list of available printers, try this:

Press Windows key + R, type: control then hit Enter. Open Devices and Printers and click Add printer. Click The printer that I want isn’t listed.

Click Add a local printer or network printer with manual settingsthen clickNext

Select Use an existing port then click in the list box then select **FILE: (Print to File)**Scroll down and select Microsoft under Manufacturer then scroll down and select Microsoft Print to PDF under Printers then click NextGive the printer a name or leave the default, click Next. It should now appear as an available printer."

No printers have come back.

I deleted all of my printers in the environment to clear it out and start again because I couldn't add a standard wireless printer for some reason.

Once all printers were cleared , I could add a normal wireless inkjet printer but as such I cannot add the "Print to PDF" printer, even with the Microsoft Print to PDF enabled.

Any advice will be gratefully accepted.

thanks in advance.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-08-05T12:50:30+00:00

    Hi Scott, my name is Jose, a Windows user like you. I'll be glad to help you today.

    To fix the issue, please right click over the Start button and select Run, then paste the following command in the run dialog box:

    optionalfeatures

    Select Ok. Now you will see the Windows features box. Next scroll down to Microsoft Print to pdf and check it. If the feature is checked, please uncheck it, select the ok button. Run again the optionalfeatures, scroll down to Microsoft Print to pdf, check it and select the ok button.

    Please let me know if you need any further assistance.

    299 people found this answer helpful.
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  2. Anonymous
    2021-08-06T09:59:48+00:00

    Thanks Jose,

    Yes I had undertaken this step but with no success.

    for some reason this driver doesn't show up when I go to build the printer environment. I have my PC operating with Windows 10 but there are splattering's of OFFICE 365 integrated into it. This office 365 isn't new. it is only occurring in the last week since my print environment went crazy after the network was rebooted. I have found that after some upgrades strange things happen.

    but thanks ever so much for sharing your skills. Best of luck and stay safe.

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  3. Anonymous
    2021-08-06T12:43:02+00:00

    Thank you for the feedback. Could you verify if the following path exists?

    C:\WINDOWS\System32\DriverStore\FileRepository\prnms009.inf_amd64_a7412a554c9bc1fd

    If yes, please right click over prnms009.inf and select install. After that, try again to add the Microsoft Print to PDF printer.

    401 people found this answer helpful.
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