Hi Gurus,
I have followed the process below to try and return the "Print to PDF file" printer back to my printer environment.
From the previous message board:
"If you don’t see the Microsoft PDF Printer installed, make sure it is enabled and configured. Press Windows key + R then type: optionalfeatures.exe. Hit Enter on your keyboard, this will open the Turn Windows Features on or off component. Scroll down then check to make sure Microsoft Print to PDF is enabled.
If it is enabled and you still don’t see it in your list of available printers, try this:
Press Windows key + R, type: control then hit Enter. Open Devices and Printers and click Add printer. Click The printer that I want isn’t listed.
Click Add a local printer or network printer with manual settingsthen clickNext
Select Use an existing port then click in the list box then select **FILE: (Print to File)**Scroll down and select Microsoft under Manufacturer then scroll down and select Microsoft Print to PDF under Printers then click NextGive the printer a name or leave the default, click Next. It should now appear as an available printer."
No printers have come back.
I deleted all of my printers in the environment to clear it out and start again because I couldn't add a standard wireless printer for some reason.
Once all printers were cleared , I could add a normal wireless inkjet printer but as such I cannot add the "Print to PDF" printer, even with the Microsoft Print to PDF enabled.
Any advice will be gratefully accepted.
thanks in advance.