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Intel High Definition Audio is not working.

Anonymous
2018-10-11T16:04:11+00:00

I installed three Intel system driver updates using Microsoft Windows update after my system showed "No Audio Output Device is installed". I checked Control Panel and Device Manager. I saw Intel High Definition Audio is not working and it showed "The drivers for this device are not installed. (Codes 28)". I tried to Update Driver and it showed "Windows was unable to install your Intel High Definition Audio". How can I fix this problem? Thanks.

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 799.5K Reputation points Independent Advisor
    2018-10-11T16:06:44+00:00

    Hi Silver

    The latest Windows update seems to have a bug in it, lots of users are reporting loss of audio after the latest Update

    The fix is to go to the support page for your device on the manufacturers website, then download and install the audio device drivers they recommend, those will be compatible with your PC, unlike the ones installed by Windows Update . . .

    More than likely on the manufacturers website, rather than Intel Hi-Def Audio, that is Realtek High Definition Audio

    19 people found this answer helpful.
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  2. Anonymous
    2018-10-11T16:10:18+00:00

    Hello,

    UPDATE (13-Oct-18): Please refer this fix to solve this issue: https://www.kapilarya.com/fix-audio-lost-after-windows-10-october-2018-update

    Many users are reporting this audio loss issue at the moment. If you recently installed any Windows Update, try uninstalling it and see if that helps:

    https://www.kapilarya.com/how-to-uninstall-wind...

    Hope this helps!

    P.S. If you've System Restore point created earlier, you can also use it to restore back your system.

    Note: Included link(s) in this reply refers to non-Microsoft website(s). The page(s) appears to be providing accurate, legitimate and safe information. Watch out for ads on the site(s) that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Vijay A. Verma 104.7K Reputation points Volunteer Moderator
    2018-10-11T16:25:13+00:00

    I would request you to provide following information -

    A. What is your computer's make and model? For example Lenovo T470

    B. What is your Windows version and build?

    To know - Windows Key+R > Type winver and press Enter

    1 person found this answer helpful.
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  4. Anonymous
    2018-10-11T16:39:14+00:00

    Hi Silver

    I am an Independent advisor And I'm here to help you!!

    How you doing today?

    This article can help you with the possible solution of your Issue

    https://support.microsoft.com/en-us/help/310123...

    I hope it helps you, have a nice day!!!

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  5. Anonymous
    2018-10-11T16:48:21+00:00

    HP 2017

    Windows 10, Version 1809

    Thanks.

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