You're not alone....
See if this helps: https://www.bleepingcomputer.com/news/microsoft/windows-7-users-suddenly-cant-shut-down-their-pcs-how-to-fix/
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on Windows 7 Professional. How do I fix this so I can properly shut down?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're not alone....
See if this helps: https://www.bleepingcomputer.com/news/microsoft/windows-7-users-suddenly-cant-shut-down-their-pcs-how-to-fix/
“We’ve identified and resolved the issue, which was related to a recent Adobe Genuine update that impacted a small number of Windows 7 users. Adobe has fully rolled back the update automatically for all impacted customers. No action is needed by customers. If you are still experiencing the issue, it will be resolved shortly via an automatic update.”
How does this problem started?
Did you installed any new program before this problem started?
No new software. I went and uninstalled 2 old pieces of unused software and it's still happening.
Have you tried the fixes mentioned in the article I linked in my prior post?