Windows update failing to install

Anonymous
2016-10-13T15:45:24+00:00

Update for Windows 7 for x64-based Systems (KB3177467)

Installation date: ‎10/‎13/‎2016 10:21 AM

Installation status: Failed

Error details: Code 80242016

Update type: Important

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information: 

http://support.microsoft.com/kb/3177467

Help and Support: 

http://support.microsoft.com

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-10-15T14:01:49+00:00

    Let's hope Microsoft figures out what is wrong with this update soon !

    I'm getting tired of my laptop trying to install this update  several times a day !

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  2. Anonymous
    2016-10-16T10:32:33+00:00

    I think I can help you out with that. Follow this steps:

    1. Reboot computer.
    2. Once your desktop is available, launch "Services". You can get there by clicking on the start menu and searching for "Services". It looks like a cogwheel.
    3. Stop the windows update service (it should be at the end of the list).
    4. Launch the installation of the KB patch.

    Done.

    If you have any problem, please let me know :)

    PS: I have had to use that "trick" for many manual patch installs.

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  3. Anonymous
    2016-10-14T07:46:29+00:00

    I was able to successfully update by manually updating (it failed three times trying an automatic update) without other programs running (it updated fine with background processes running).

    Control Panel > System and Security > Windows Update

    Then check for updates and once it has detected and downloaded the update, install it. It will prompt you for a restart after installation is complete.

    Edit: This worked for my desktop, but does not seem to work for my laptop, still getting a failure in the update history on that one.

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  4. Anonymous
    2016-10-20T13:11:34+00:00

    I have been having the same issue, I tried several things, but now it appears to be fixed/resolved on my system.

    What I did that appears to have fixed it:

    1. I selected update KB3177467, right clicked and selected "Hide Update".
    2. I re-checked for updates and installed the 'optional' updates that were found.
    3. After rebooting, I checked for updates a third time and KB3177467 was no longer in the list of available updates, nor was it in the list of hidden updates.

    List of optional updates that were found and installed on my system:

    • October, 2016 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3192403)
    • Update for Windows 7 for x64-based Systems (KB3102429)
    • Reliability Rollup for Microsoft .NET Framework 4.5.2, 4.6 and 4.6.1 on Windows 7 and Server 2008 R2 for x64 (KB3179930)
    • Update for Windows 7 for x64-based Systems (KB3080079)
    • Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.231.39.0)

    It appears that one of these 'optional' update must have corrected the issue.  Otherwise, no idea what resolved it but at least this issue appears to be fixed now on my system.

    I hope this helps someone.

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  5. Anonymous
    2016-10-24T15:28:26+00:00

    It would be nice if we knew which "optional" update made this mandatory update work.

    I stopped doing the optional updates after one of them screwed up the Microsoft Photo Viewer... not that the MPV is that necessary, but I still like using it before I open up another photo software, like IrfanView.

    Gus

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