Hi Bill,
Try the steps provided by Vanessa on this thread:
Windows 11 update - router USB drive not found
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Anonymous
Router USB device has disappeared from network- cannot re connect - ok on other devices
Windows for home | Windows 11 | Files, folders, and storage
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Anonymous
2023-04-11T07:05:21+00:00 No it’s not there - have tried add a as new network location - the computer sees the NAS drive on the network but not the usb hard drive attached to the router
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DaveM121 876.6K Reputation points Independent Advisor2023-04-11T06:06:50+00:00 Hi Bill,
I understand now, it is network USB drive storage, is that correct?
If you open File Explorer, then go to Network, are you unable to see that dive there?
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Anonymous
2023-04-10T19:40:57+00:00 Hi the usb drive is connected to a speedport router if I remove from the router and connect to the pc it’s fine / the drive is visible to apple devices. It was working fine last week until windows updated
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DaveM121 876.6K Reputation points Independent Advisor
2023-04-10T17:15:30+00:00 Hi Bill,
I am Dave, I will help you with this.
The best first option is to uninstall that device form Device Manager, then go to the support page for that USB dongle on the manufactures website, then from there, download and install the latest version of the device drivers they provide.