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Airpods pro mic not working on windows 11

Anonymous
2023-05-03T09:14:29+00:00

Hi there,

since more or less one week my airpods pro mic doesn't work anymore on windows 11.

If I go on Sound>properties>input settings the format is empty and the volume is on 0.

any idea what's going wrong?

thanks a lot

Best

Daniele

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 154.9K Reputation points Independent Advisor
    2023-05-03T10:06:06+00:00

    Hi Daniele,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Please trigger a rollback on both Bluetooth and Sound drivers.

    Press Windows key + X and select Device Manager.

    Locate Bluetooth and expand it.

    Right-click on your Bluetooth device and select Properties.

    Go to the Driver tab and click on Roll Back Driver.

    Similarly,

    Right-click on your Audio device and select Properties, under Sound Video and Game controllers.

    Go to the Driver tab and click on Roll Back Driver.

    Setup your Airpods again and see if the issue resolves.

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  2. Anonymous
    2023-05-03T10:19:07+00:00

    Thanks a lot Sumit!

    roll back action is greyed out, I can't trigger it

    10 people found this answer helpful.
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  3. Sumit D - IA 154.9K Reputation points Independent Advisor
    2023-05-03T10:41:34+00:00

    Thank you.

    Can you click Uninstall driver to uninstall, reboot and check for windows updates to download the latest copy?

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  4. Anonymous
    2023-05-03T17:00:22+00:00

    still no luck. Thanks!

    1 person found this answer helpful.
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  5. Anonymous
    2023-05-03T17:36:17+00:00

    What you normally have to do is remove the device the pair it again. The microphone situation on the version 1 and version 2 are a little different. Version 2 seems to be able to connect to only one system for the microphone. The version 1 AirPods Pro appears to work fairly normally in Windows 11.

    I have little experience in using a Microphone so I am not that familiar with normal operation.

    If you can't get anything, you can do a hard reset on AirPods Pro which might clear things out so they will work better. Also, check the version of the firmware you have to make sure it is the latest.

    About firmware updates for AirPods - Apple Support

    2 people found this answer helpful.
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