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Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-02T00:01:11+00:00

    Did you see what you just wrote? You expect people to do that? How about offering a working update before you release it? Nobody thought of that…

    100+ people found this answer helpful.
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  2. Anonymous
    2024-11-22T04:46:38+00:00

    I installed this version twice and failed twice as well and also messed up the bootup process. Screen appears asking to choose from one of two Win11 to bootup. Because I do not want to see this screen and couldnt rollback, I reinstalled Win11 using Recovery Disk and I did this before my second attempt. Which means on my second attempt, I have a newly and fresh install of Windows 11. There is obviously an issue with this version, please stop the rollout of this version.

    My device is Surface pro 9, i5 Processor, 8GB RAM.

    50+ people found this answer helpful.
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  3. Anonymous
    2024-11-25T00:19:03+00:00

    It should be an issue...Microsoft needs to get their stuff together they give you no instructions...mine was saying I did not have enough space...so I deleted a ton of stuff and it will still not enough download it. I will try the above...my guess it won't matter.

    40+ people found this answer helpful.
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  4. Anonymous
    2024-12-02T01:17:36+00:00

    I have a similar issue. Windows Update has tried and failed to install the 24H2 update every day since mid November. Today, I tried to follow your 3 steps above to the letter and then finally resorted to an in-place install of W11 24H2 from the ISO file. All failed to install 24H2, with the in-place install from ISO failing with the error message:

    "0x80070002 - 0x20007

    The installation failed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation"

    Please note that as far as I know all my drivers are up to date and I verified that with the update tools of both Windows and HP (the manufacturer).

    Also, the failed in-place install of 24H2 from ISO left me with 2 W11 boot which I had to resolve using sysconfig.

    This seems to be a broader issue on the Microsoft side with 24H2. Please escalate and advise as soon as possible. Delaying the update involves exposure to security vulnerabilities. Thank you.

    My system details:

    OS Name Microsoft Windows 11 Pro

    Version 10.0.22631 Build 22631

    OS Manufacturer Microsoft Corporation

    System Manufacturer HP

    System Model HP Elite Dragonfly 13.5 inch G3 Notebook PC

    System Type x64-based PC

    System SKU 4J032AV

    Processor 12th Gen Intel(R) Core(TM) i5-1235U, 1300 Mhz, 10 Core(s), 12 Logical Processor(s)

    BIOS Version/Date HP U90 Ver. 01.12.01, 7/30/2024

    SMBIOS Version 3.4

    Embedded Controller Version 8.111

    BIOS Mode UEFI

    BaseBoard Manufacturer HP

    BaseBoard Product 897F

    BaseBoard Version KBC Version 08.6F.00

    Platform Role Mobile

    Secure Boot State On

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\windows

    System Directory C:\windows\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "10.0.22621.2506"

    Installed Physical Memory (RAM) 16.0 GB

    Total Physical Memory 15.6 GB

    Available Physical Memory 5.46 GB

    Total Virtual Memory 24.1 GB

    Available Virtual Memory 10.0 GB

    Page File Space 8.50 GB

    40+ people found this answer helpful.
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  5. Anonymous
    2024-11-16T16:41:31+00:00

    Thank you for trying to help, but this did not do the trick, I tried everything.

    40+ people found this answer helpful.
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