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wifi issues

Anonymous
2012-10-28T18:24:01+00:00

I had an issue this morning where Surface couldn't find any wifi networks (when 5 were in the area) and it was connected the previous night. I solved this issue by searching windows rt for Network. Open Network Connections, find the wifi device and then disable this connection. After a minute - I re-enabled the connection and then it started to work.

Just wanted to share my experience if anyone runs into the same issue. Thanks!

Nate

Surface | Other

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  1. Anonymous
    2013-07-26T22:53:04+00:00

    Greetings everyone,

    Thank you for your continued interest, feedback and assistance in investigating the Limited WiFi issue on the Surface.

    Not all limited connectivity scenarios have solutions that can be controlled by the Wi-Fi drivers of a given device. Limited connectivity scenarios result from a complex interaction of device Wi-Fi drivers, access point firmware, access point configuration, and other environmental factors.

    If following the steps in the provided links below fail to resolve your Wi-Fi issue I encourage you to create a new thread.

    Connect to a wireless network

    Can’t connect to a wireless network?

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  1. Anonymous
    2013-08-20T01:28:23+00:00

    You will most likely have to do a REFRESH.  Most of us has had to do that.  For some reason or another the driver gets corrupted.  You may also do a trick that most others have done as well as long as you don't have the 8.1 Preview of Windows 8 RT installed.

    That trick is to open the Control Panel and go do Device Manager.  Look for the Marvel WiFi adapter and "Uninstall" the driver but "DO NOT DELETE IT".  When finished, reboot the tablet and it should connect.

    Try that trick first and if it doesn't work, then do a REFRESH.

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  1. Anonymous
    2013-05-26T21:44:35+00:00

    Hello priscillaodendaal,

    Sorry to hear you are having problems connecting to WiFi.

    You should be able to connect to WiFi. Are you getting any errors when trying to connect? Are you able to see the networks and not connect to them?

    Let us know.

    Best regards.

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  1. Anonymous
    2012-10-27T16:29:27+00:00

    My surface has a problem in that over time, wireless connections get flagged as "limited" and no internet access.  I also cannot turn on or off wireless through the preference panel.  Only a reboot fixes this and gives me some time before the problem comes back.  Has anybody else seen this and any suggestions to overcome it.  The problem makes the tablet useless for all practical purposes.

    Thanks,

    Eric

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