Media creation tool won't load

Hi,

Make sure you've ran:

sfc /scannow

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /restorehealth

Then, try the Media Creation Tool as Administrator.

Wait for a few minutes, as this tool loads up slower sometimes...

If none of the suggestions on this forum work, then it might be that the DISM is broken or there's an error somewhere in the registry.

So, what is left to do is to download the installation .ISO and create bootable USB with tools, such as UNetbootin, Rufus, etc. -- make sure you format the USB as NTFS.

Hi,

I am R. Cord, Independent Advisor.

I hope you are doing well.

Let me know if I understood clearly,

The media creation tool simply fails to load, or give you any error code?

First, ensure and check your system is fully updated.

I could suggest you, Sir, some common fix when median creation tool won't load.

1. Trying to Run the Media Creation Tool as an Administrator.

Plug in the bootable USB drive and right-click on the Media Creation Tool icon on the desktop.

Choose Run as administrator from the context menu.

Regarding if UAC is enabled, will popup User Account Control, click to yes.

2. Clean Windows Update cache:

In order to clear Windows Update cache in Windows 10 / 8 / 7:

Press Win + R and then type services.msc and hit Enter.

Find and double click on Windows Update and then click on Stop button.

Image

To delete Update cache, go to - C:\Windows\SoftwareDistribution\Download folder.

Press CTRL+A and press Delete to remove all files and folders.

Again press Win + R and then type services.msc and hit Enter.

Find and double click on Windows Update and then click on Start button.

https://answers.microsoft.com/en-us/windows/for...

3. Modify Windows Registry

You might also need to tweak the Registry Editor a bit to run the Media Creation Tool successfully.

Press Win + R to open Run.

Type regedit in Run and click Enter.

Click Yes in the confirmation prompt.

Inside the Registry Editor, head over to the location mentioned below:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\WindowsUpdate\OSUpgrade

Right-click on the OSUpgrade key and select the New > DWORD (32-bit) Value option.

Name this value as AllowOSUpgrade.

Double-click on AllowOSUpgrade and under Value data, type 1.

Click OK and close the Registry Editor and REBOOT your PC!

4. Enable Relevant Services

Several programs on Windows need relevant services to function properly. For Media Creation to run without any issues, the following services should be enabled:

Background Intelligent Transfer Service (BITS)

Server

TCP/IP NetBIOS Helper

Workstation

IKE and AuthIP IPsec Keying Modules

Windows Update or Automatic Updates

If one or more of these services are disabled, you are likely to run into issues while using the Media Creation Tool. Follow the steps below to enable these services:

Press Win + R together to open Run.

Type services.msc in Run and click Enter.

In the Properties dialog, click on the Start button. In case the service is already working, you can restart it by stopping it first and then starting it again.

Set the Startup type to Automatic.

Perform the same steps with the other services we have mentioned above.

Once done, close the Services window and check if you can use the Media Creation tool without any issues now.

5. Check Your System’s Storage

You should have at least 8 GB of free space on your computer’s hard drive to use the Media Creation Tool. Apart from that, your USB should also have around the same amount of free space to prevent any storage issues during the process.

6. Reinstall the Media Creation Tool

Finally, if the troubleshooting methods mentioned above have not done the trick for you, there is a chance that the issue is with the Media Creation Tool itself, rather than the system.

In this case, the only viable solution is to uninstall the Media Creation Tool and install it back from scratch. You can uninstall the current version from your USB drive and then reinstall it from the official Microsoft website.

I hope it helps you!, let me know if these steps works.

Regards,

R. Cord