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ERROR Cache Acces Denied

Anonymous
2015-07-25T13:16:34+00:00

Always getting a Windows Security pop up asking for authentication when I start Internet Explorer but it does not authenticate at all and gives the error message. And the device is new so no hardware changes....This is my problem and I am using a proxy server for my internet, all the other browsers are working fine !!! Can anyone help ne solve this issue ?Using: WIndows 8.1

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-07-26T07:40:10+00:00

    Hi Tatenda,

    Thank you for posting your query in Microsoft Community.

    Are you using Internet in some corporate environment?

    Changing proxy settings is something you usually only have to do if you are connecting to the Internet through a corporate network. In some corporate environments, network or proxy settings might be pre-set or turned off by the administrator.

    Try unchecking the proxy server and check if the issue persists. Follow the steps to disable proxy:

    1. Open Internet Explorer
    2. Click the Tools button, and then click Internet Options
    3. Click the Connections tab, and then click LAN settings
    4. Uncheck the Use Proxy server.
    5. Click Apply and Ok to save changes.

    Check if you are able to access websites on Internet Explorer.

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

    2 people found this answer helpful.
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  2. Anonymous
    2015-08-03T07:31:33+00:00

    g

    Hi Tatenda,

    Thank you for posting your query in Microsoft Community.

    Are you using Internet in some corporate environment?

    Changing proxy settings is something you usually only have to do if you are connecting to the Internet through a corporate network. In some corporate environments, network or proxy settings might be pre-set or turned off by the administrator.

    Try unchecking the proxy server and check if the issue persists. Follow the steps to disable proxy:

    1. Open Internet Explorer
    2. Click the Tools button, and then click Internet Options
    3. Click the Connections tab, and then click LAN settings
    4. Uncheck the Use Proxy server.
    5. Click Apply and Ok to save changes.

    Check if you are able to access websites on Internet Explorer.

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

    Thanks unchecking proxy settings completely disconnected me, guess it's an administrator issue but its all cool swapped to a non-proxy connection and everything is working just fine .... 👍

    2 people found this answer helpful.
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