My budget keeps getting reset, and I have to change it every day. Why is this and how do I fix it?

Anonymous
2022-12-02T20:35:15+00:00

I work for a marketing company and we are utilizing Bing Advertising for a client. We imported an existing Google account, but the budget we set for Bing continues reverting to the Google budget, and we need to change it daily. Why is this and how do we fix it?

Microsoft Advertising | Manage ads | Bid strategies

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  1. Anonymous
    2022-12-05T13:56:24+00:00

    Thank you! How will we speak in private? Please advise how you will contact me. Thanks again!

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  2. Anonymous
    2022-12-05T13:55:24+00:00

    Hi Laura,

    Thank you for contacting the Microsoft Advertising Community forum!

    I understand you are facing a challenge on changing the budget for your Imported campaigns. I checked your account and saw that you have Imported 2 campaigns a Smart Import and an Expert Import.

    In the Smart campaign In the Import Settings, you have selected to update - Bids, Bid Strategies, and budget to match the ones on Google.

    In the Expert campaign your settings are set to update Bids and Bid Strategies but not Budgets.

    If you don't want the Budget updated, you should pause the Auto-Smart Import. I will share some other photos in private and we can speak there Laura.

    If you need further help, we recommend reaching out our Microsoft Advertising Support for live troubleshooting advice and assistance.

    Kind regards, 

    Arsen D| Microsoft Advertising Support Specialist | 800-518-5689

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