Share via

restore fails with error 0x80071160

Anonymous
2019-04-02T21:02:09+00:00

I try to run a restore and get this error on Windows 10

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-04-02T21:05:10+00:00

    Hi, KenFairbanks

    My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

    You can reset the Windows Update components.

    Right click your start button and select Powershell(admin) or Command Prompt (admin)

    Type the following hitting enter after each line.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Reboot and try again.

    Check this link, I hope it helps.

    https://support.microsoft.com/en-in/help/971058...

    You can also update manually.

    https://answers.microsoft.com/en-us/windows/for...

    Let us know if these steps help you to resolve the issue.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-04-02T21:05:23+00:00

    Hi KenFairbanks

    My name is Roger W. Im an independent advisor

    Please check this link you can help the article of Vijay_Verma

    https://answers.microsoft.com/en-us/windows/for...

    Best Regards

    1 person found this answer helpful.
    0 comments
  3. DaveM121 810.8K Reputation points Independent Advisor
    2019-04-02T21:27:22+00:00

    Hi Ken

    Please try this method of running a System Restore:

    Press and hold the Shift Key and click Restart

    Your PC will boot into the Windows Recovery Environment

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a working restore point you can go back to

    0 comments
  4. Time Lady 38,605 Reputation points Independent Advisor
    2019-04-03T13:56:40+00:00

    You can run system restore from within safe mode to prevent your anti virus software from interfering with the restore.

    0 comments
  5. Anonymous
    2019-04-03T14:57:34+00:00

    I followed you steps.  I will have to see what happens when I try a restore later this week.  I resolved the issue I was having without having to go back to a restore point from last week.

    0 comments