Sending, receiving, and organizing email in Outlook.com
Hello Toni M,
Welcome to Microsoft Community.
I am a Microsoft user just like you, I hope you are doing well.
I am unable to see any attached image. Kindly attach a new image.
Did you know that Microsoft may close an account for inactivity after 1-2 years?
When you try signing into your account, is there any message prompt? Use link to sign in and confirm the above: Office.com
Looking forward to your response.
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Warm Regards