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Windows 11 24h2 update break Ubisoft games.

Anonymous
2024-10-14T22:20:55+00:00

Recently I have updated to 24h2 version. Tried playing Starwars Outlaws and it was unplayable. Before the update no issues, playing with ultra setting. After the 24h2 update loading the game was awful, as if I had a PC from the 1990s, massive stuttering and long loading. I decided to rollback to 23h2. Now everything's back to normal. What could be the issue?

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  1. Anonymous
    2024-11-01T04:59:10+00:00

    Same for me, Assassin's Creed Origin freezes after a few seconds. The game can only be turned off via the task manager. I'm waiting for a response from Ubisoft Support. br gernot

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  3. Anonymous
    2024-11-07T03:07:12+00:00

    The same with Avatar Frontiers Of Paradise.

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  4. Anonymous
    2024-11-09T12:08:14+00:00

    Have you heard anything back from Ubisoft? I have experienced the same issue with AC Origins and have also notified them.

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  5. Anonymous
    2024-11-09T14:31:34+00:00

    Hi James,

    yes, I gave up after a while, nothing worked...

    1. Disabling your background and startup applications: Go to the Start menu on your desktop. Press the Windows key and the letter R at the same time. - Please go into your Task Manager (CTRL + SHIFT + ESC on your keyboard) - Go to the Startup tab and click "Open Task Manager". - For each startup item in Task Manager, select the item and then click "Disable". - Close Task Manager. - On the Startup tab of the System Configuration dialog box, click "OK" and then restart the computer.
    2. Make sure the drivers for your graphics card, sound card, motherboard and processor are up to date. - Windows Update will not do this for you automatically! If you have an Nvidia or AMD graphics card, be sure to visit one of the following sites to update your card to the latest drivers: https://www.nvidia.com/en-us/geforce/geforce-experience/ https://www.amd.com/en/support
    3. Make sure any antivirus or firewall programs on your system are disabled for testing purposes. Re-enable any antivirus programs after we have completed this case.
    4. Install Windows Updates: Click the Windows Start button and go to All Programs --> Windows Update. Click "Check for Updates" in the left pane and select "Install Updates" if any are found. http://windows.microsoft.com/en-us/windows-vista/install-windows-updates
    5. Upload your system files. Even if the problem is not resolved after completing the above step, please upload your MSINFO.nfo and DxDiag.txt diagnostic files. You can find them by following the steps in the article below. These files will give me a better insight into your system and can help diagnose the problem. This article also explains how to attach these files to your case.

    good luck!

    br gernot

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