365 Defender suddenly blocking a URL in signature

Anonymous
2022-07-28T00:39:35+00:00

Hello all,

We have been applying a signature too all our users emails for years which included a URL that uses an API to create a vCard so the recipient can add to contacts easily (I know, management request)

This has been working for years, but as of yesterday Defender has suddenly decided it is malicious and any email with this link in the signature is getting quarantined in our tenant but also other external tenants so we effectively can not send or receive any email, as all emails have this link either in the original email or in the reply.

We have removed this link from the signature and have whitelisted it in our tenant so we can now receive emails. The problem is if any user replies to an existing email chain which has this URL in it from a previous reply the receiving tenant quarantines the email. We cannot send emails without creating a new email chain that doesn't contain this link.

Obviously we cannot whitelist the URL in other tenants, so any ideas why Defender suddenly decided this url is malicious and how we can send emails again that contain it? Stripping the URL out of outbound emails would work, but not sure if this is even possible.

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2022-07-28T05:38:45+00:00

    Thanks Ademola, We have whitelisted the URL for our own tenant. The issue is when we send emails they are getting quarantined in the receivers tenant.

    Would be nice to have that power :)

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-07-28T06:25:21+00:00

    Thanks for the feedback

    Are you saying other mail went through with the signature on it.. let me know if you face any other problems.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-07-28T01:45:17+00:00

    Hi Lachlan,

    To unblock the website go to to the security center: Home - Microsoft 365 security

    Go to Settings>Endpoints>Indicators>URL/Domain

    From here you’ll be able to block or allow different URLs

    Regards
    Ademola

    Was this answer helpful?

    0 comments No comments