Share via

An error code shows up 0x80070652

Anonymous
2011-09-29T15:51:54+00:00

An error code shows up  0x80070652

Microsoft security update KB539581 shows error code..the same one..0x80070652

and the Excel security update KB2553072 shows error code 0x80070652

There is no information on the Microsoft website.  I tried Windows update "fix it"....and it doesn't work.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2011-09-30T08:36:13+00:00

Hi,

You may refer these steps:

Step 1:

I would suggest you to disable any security program on your computer and check if it resolves the issue.

After checking for the issue you need to re-enable the security program on your computer.

Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.

Step 2:

You are required to perform a clean boot and then try to install the updates.

How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-us

Note: After you have finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

Answer accepted by question author

Anonymous
2011-09-30T10:31:31+00:00

An error code shows up  0x80070652

Microsoft security update KB539581 shows error code..the same one..0x80070652

and the Excel security update KB2553072 shows error code 0x80070652

There is no information on the Microsoft website.  I tried Windows update "fix it"....and it doesn't work.

0x80070652 - ERROR_INSTALL_ALREADY_RUNNING

Error 80070652 means that a previous installation has not been completed successfully. Restarting computer generally fixes this issue. If this doesn’t take you anywhere you may proceed with these Windows update troubleshooting steps.

Method 1: Check for the updates that have failed to install.

While using Windows Update to install this update, get the exact error message by following this step:

I. Open Windows Update by clicking the Start button. In the search box, type Update , and then, in the list of results, click Windows Update.

II. In the left pane, click View update history.

III. Starting from the most recent dates, find an update for Windows that has failed to install, and then double-click the update to view more information.

IV. Updates that have failed to install will display Failed under the Status column.

V. In the Windows Update dialog box, find Error details and review the error code for the failed update.

Troubleshoot problems with installing updates <<http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-problems-with-installing-updates>>

Method 2: Download the stand alone package of the updates that have failed to install.

Please make a note of the KB article number for the specific update which was failed. Visit Microsoft download center and download the updates manually from the website.

Microsoft download Center:

<<http://www.microsoft.com/downloads/en/default.aspx>>

Enter the KB article number in the search field and download the same.

Method 3: Run the installation

Once the download completes, click Run to start the installation immediately. If you’ve saved the download, navigate to the location and run the installation from the source.

Refer this post which addresses similar issue and follow the multiple suggestions given.

<http://social.answers.microsoft.com/Forums/en-US/officeinstall/thread/2338f96c-31a9-4d56-aa87-adc16bb883a6&gt;

-=-

Please let us know what fixes the problem or if the pяoblem remains

Hope this helps, if not wait for more responses, please.

UTC/GMT is 10:29 on Friday, September 30, 2011

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

51 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-11-08T19:07:15+00:00

    I had similar problems and the following is what I eventually did to get things up and running properly.  But, as needed, I must say: "I cannot be held responsible for any repairs, suggestions, and any other do-it-yourself fixes.  I am only saying this worked on about 21 computers that had this problem.  You are on your own after this.

    FOR Windows XP and Windows 7 only.  I have not tried this on Windows 8 yet

    The update files may have become corrupted.

    1.  Log in with administrator privileges

    1. Open a command (cmd.exe) window

    3.  Type or copy and paste in the cmd screen:

           net stop wuauserv 

           net stop bits

    4.  Open Windows explorer and drill down to C:\windows\softwaredistribution

    5.  Right click on the softwaredistribution folder and rename it to softwaredistributionOLD

    6.  Find windowsupdate.log (C:\Window) and right click on rename this file WindowsUpdate_OLD.log

    7.  Go back to the command window and type or cut and paste:

          net start wuauserv

          net start bits (this will rebuild the Windows file and folder you just renamed)

    8.  Finally, type or cut and paste:

          wuauclt.exe /resetauthorization /detectnow

          wuauclt.exe /reportnow /detectnow

    If the above works for you, as it did for me, then hurray!  If not then repeat step 3, reverse the renaming, and repeat step 7.  Note - you will have to delete  the new softwaredistribution before renaming the OLD folder back to SoftwareDistribution.

    OR

    Copy the following to a Note Pad and name it WindowsUpdateFix.bat and run that file:

    ECHO off

    CLS

    REM This prorgam will clear the Windows Update files and folders from the %windrive%\SoftwareDistribution

    REM directory.  Then it will clean the registry of the Windows Update settings and re-apply them.

    REM Once this is done, it will call for the WSUS server to rebuild the Windows Update folder structure.

    ECHO This program will clear the Windows Update Files and Folders.

    ECHO It will reset the Registry entries and re-start the Windows

    ECHO Update by calling the WSUS server for Updates. Once started,

    ECHO DO NOT cancel the program or damage to the Windows OS

    ECHO installation may occur.

    ECHO If you do not want this program to run, press Ctrl-C NOW.

    ECHO Otherwise,

    Pause

    REM This part checks to make sure the SoftwareDistribution folder exists.

    REM Sort of a security check to make sure this batch does what it is

    REM supposed to do.  If it does not exist, the program exits. You have bigger problems

    REM such as a virus.

    IF EXIST %systemroot%\SoftwareDistribution\ReportingEvents.log GOTO Continue

    Echo The Folder SoftwareDistribution does not exist or is empty. Exiting...

    ping -n 5 127.0.0.1 >NUL

    exit

    :Continue

    REM This part deletes the contents of the "%windrive%\SoftwareDistribution" folder and removes it

    net stop wuauserv

    net stop bits

    rd %systemroot%\softwaredistribution /S /Q

    ping -n 5 127.0.0.1 >NUL

    REM This part removes Registry keys associated with Windows Update

    if exist %systemdrive%\SUSClientReset.log del SUSClientReset.log

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f  > %systemdrive%\SUSClientReset.log 2>&1

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f  >> %systemdrive%\SUSClientReset.log 2>&1

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f  >> %systemdrive%\SUSClientReset.log 2>&1

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f  >> %systemdrive%\SUSClientReset.log 2>&1

    REM Windows 7 key

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v LastRestorePointSetTime /f  >> %systemdrive%\SUSClientReset.log 2>&1

    REM This part renames the Windows Update log file

    IF EXIST %systemroot%\windowsupdate_log.old del %systemroot%\windowsupdate_log.old

    ren WindowsUpdate.log WindowsUpdate_log.old

    REM This part restarts windows update services

    net start wuauserv

    net start bits

    goto comp

    :comp

    REM this part runs the Windows Update and rebuilds all files and folders

    wuauclt.exe /resetauthorization /detectnow

    wuauclt.exe /reportnow /detectnow

    REM this part says GOODBYE!

    Echo All Done!

    REM 10 second pause

    ping -n 10 127.0.0.1 >NUL

    Exit

    Again, you are on your own and I will not be held responsible for any problems after this.  This works for me and should work for you

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2013-10-18T14:39:05+00:00

    The same error code 0x80070652 appeared whe I tried to update Win 8 to 8.1. I also rebooted but no use.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-03-26T19:54:56+00:00

    Thank you. I rebooted my PC and it worked.!

    Was this answer helpful?

    0 comments No comments