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Windows Update error 0xc0000005

Anonymous
2013-09-11T10:46:20+00:00

Original Title: windows update error

hello. second time I had the error in windows update' Today when I  Updated the Windows sometimes I have error and when finish Updating My computer Asks Me to restart' when restart My computer configure windows update' before reach to 100% it says Failed configure windows update And restart Several times after that My computer runs Normally. than I have this error 0xc0000005. what should I do? Thank you. but when I do restore My computer' I must Update My computer Again but I'm afraid to have the error Again 0xc0000005.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2013-09-11T11:05:44+00:00

    Hi,

    Please try the following - http://support.microsoft.com/mats/windows_update/

    Regards,

    Patrick

    17 people found this answer helpful.
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  2. Anonymous
    2013-09-11T15:34:43+00:00

    I suggest you Clean Boot your PC and then try to install the updates manually, follow these steps:

    ·         Click the Start 

    ·         Type msconfig in the Start Search box, and then press ENTER.

    ·         On the General tab, click Selective Startup.

    ·         Under Selective Startup, click to clear the Load Startup Items check box. 

    ·         Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All. 

    ·         Click OK. 

    ·         When you are prompted, click Restart.

    Now try searching the update from Microsoft download Center at http://www.microsoft.com/en-us/download/default.aspx and download and install the required update. Once done make sure you revert the changes made in clean boot.

    Regards

    David

    7 people found this answer helpful.
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  3. Anonymous
    2013-09-11T16:52:36+00:00

    hello. I'm still having the error 0xc0000005 but the MicrosoftFixit windows update works and repairs the problem. but every time I update this kind like **Security Update for Windows 7 (KB2872339)**I have the error I mentioned before.Thank you

    13 people found this answer helpful.
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  4. Anonymous
    2013-09-11T21:36:27+00:00

    Hi,

    Is the issue confined to the update you have mentioned or related to all Security updates?

    Since Microsoft Fixit has not helped, I would suggest that you manually reset the Windows Update related folders.

    Note: Performing these steps would erase the Windows Update history from the computer, but will not uninstall any updates.

    1. Click Start, click Run and **** then type in Services.msc in the Run box and hit Enter. This should open up the Services windows for you.
    2. Then find the following three services in the Services list and Stop them (by right clicking on them and clicking on Stop) one by one:

    Windows Update

    Background Intelligent Transfer service (BITS)

    Cryptographic Service

    1. Open Windows Explorer and go to the following location:

    C:\Windows\

    and rename the SoftwareDistribution folder to SoftwareDistribution.old

    1. Go to the following location:

    C:\Windows\System32\

    and rename the Catroot2 folder to Catroot2.old

    (be careful here, do not rename the Catroot folder, you need to rename only the Catroot2 folder)

    1. Now, go back to the Services window and Start the three services that you had stopped earlier.

    Restart the computer and check if this makes any difference.  Do reply with the result so that we could assist you further.

    6 people found this answer helpful.
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  5. Anonymous
    2013-09-12T09:43:08+00:00

    hello. this operation Doesn't work at all. every time I have the error 0xc0000005 I have to restore My computer. Any other solution. Thank you

    4 people found this answer helpful.
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