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White screen after update

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Anonymous
2024-04-11T08:31:43+00:00

Yesterday i updated my laptop and now whenever i turn on my laptop i get this screen, i already tried deleting the lateta updates in safe mode and even re installed windows but still no succes(with ctrl tab i can see that the window is a microsoft account window).

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-04-11T10:37:49+00:00

    I'm having the same issue with my ASUS TUG gaming laptop, windows 11.

    Here's what I tried so far:

    ctrl ald del task manager does not work, the only thing I could do is open safe mode

    1st time:

    Tried repair - said it failed

    Tried uninstalling latest updates - did nothing.

    Tried restore point - managed that to work, copied all of my files just in case, ran windows update again then restarted, when booting up it said "please don't close updates are under way" - tho it was booting up as usual and there were no updates that were being installed it just gave the usual login screen, and after logging in got same error.

    This time my desktop loads (except the bottom windows menu is not visible/gone) and everything looks alright for 2-3 seconds then the white screen appears again.

    Tried repair - this time it didn't show fail error but still did nothing.

    Tried uninstalling the update - this time it gave an error that it failed.

    Tried restore point - 1st time failed, second time there were no restore point at all.

    When shutting down it sometimes gives this error: ArmouryCrate.AppServiceBridge.exe - Application Error

    The application was unable to start correctly (0xc0000142)

    There were 2 windows updates and one other update that didn't say windows but some other BS, here are the names of 2 of them:

    KB5036620

    KB5034765

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  2. Anonymous
    2024-04-11T12:07:12+00:00

    I got the same problem.

    The only thing working for me atm is to start the computer without internet and I don't get the white screen.

    Tried to uninstall the update but seems to failed will try more or wait for a fix

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  4. Anonymous
    2024-04-11T14:11:35+00:00

    This worked, thanks! I also tried disabling a bunch of random windows services in the safe mode, that worked too, but no idea which one is responsible for this issue...

    Interestingly chrome does not work for some reason, only edge. Is it same for you?

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  5. Anonymous
    2024-04-11T15:27:28+00:00

    I'm using Firefox and it works

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