Excel 2010 "There was a Problem sending the command to the program" Error

Anonymous
2011-01-28T07:40:23+00:00

Howdy.  After spending hours and hours online looking for a fix - trying the fixes offered time and time again, repairing with the disk, I am still not having any success fixing this error message.

Issue: Just installed Micro Office 2010 on my Windows 7 Ultimate 64-bit.  As a faculty member I had purchased the single license version of Professional from my school (shouldn't be an issue).  All other Micro Office programs seems to be functioning properly.  However, Excel will only open files from within the program - I cannot click the files and open them.  Even if I save a new file that I create - I still cannot open it from outside.

Yes, I have checked that the Ignore Programs option is unchecked.

Yes, I am not running any add-ins.

Please help.  Am at wits' end :(

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Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2011-01-28T19:14:28+00:00

Try the following steps:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

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Anonymous
2011-07-24T21:23:12+00:00

I have just got rid of the problem.

i've got MS-Excel 64 bit.

I had turned ON the advanced option:

(File/Options -> Advanced ->  General ->)

Ignore other applications that use Dynamic Data Exchange (DDE)

I did that to get rid of the

cannot use object linking and embedding

error when starting Excel.

I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

(Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

When I did that cannot use object linking and embedding  was gone, but

There was a Problem sending the command to the program

was shown up each time I tried to double click an Excel file.

Finally I turned

Ignore other applications that use Dynamic Data Exchange (DDE)

back ON

and now everything seems to be fine!

Hope that helps

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  1. Anonymous
    2011-03-07T19:05:36+00:00

    Im sorry but it didn't work for me.

    I have windows 7 64bit im running office home and student 2010.

    I can't open any of my excel save sheets directly. only when i first open the program it self.

    I tried all the suggestions i could find. and nothing works for me so far.

    I tried re install and change settings and restore to def.

    with your suggestion it worked for a minute but after a second try it did it again.

    Please Help

    Thanks

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  2. Anonymous
    2011-07-29T02:37:20+00:00

    Try the following steps

    (File/Options -> Advanced -> General ->)

    Ignore other applications that use Dynamic Data Exchange (DDE) > uncheck

    for Office 2010

    Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

    Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

    for Office 2007

    Windows 7 32bit: C:\Program Files\Microsoft Office\Office12

    Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office12

    Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

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  3. Anonymous
    2011-01-28T19:14:07+00:00

    What happens if you right click on file > open with > excel

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    2 people found this answer helpful.
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