What is going on with Windows Store? 'Sorry, this app is no longer available' KB2862768 August update Bug

Anonymous
2013-08-14T20:10:34+00:00

Please see the attached GIF/video to see what I'm talking about.. In the last few days with no changes

made to my PC I've seen the 'Sorry, this app is no longer available' Error, and it is some kind of Bug

because I can get the app to appear using the method seen in the video

So, whats up with the Store? Is something broken on either Microsoft's end or my own? Is anyone else

having this issue. Mostly this happens when I click links to apps on External sites like WinBeta or

Neowin etc tho I have seen it happen Searching for apps in the Store app itself. To reproduce find

an external link to an app .. click it, if the Store finds the app without issue close the Store app without

returning to the Store(Home) section. Find another app link and click it

I've just been waiting for a Fix to come along Server side.. as I'm fairly sure I did not change anything,

Store had been working fine for the most part since Win8 Launch

I Recorded an updated video, a better example of the Issue I'm having

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-09-11T00:39:51+00:00

For anyone still paying attention to this KB problem, after installing ALL other updates for this Patch Tuesday 10 Sept 13(all installed without issue), I went back and restored KB2862768 which I believe initially was Optional, it is now marked as Important

So I've now got KB2862768 installed and this Windows Store issue seems to be gone, I assume

Msft has now fixed this issue, I have every update available installed both optional and important etc

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  1. Anonymous
    2013-08-15T09:06:56+00:00

    Error "Sorry this app is no longer available" in windows store

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  2. Anonymous
    2013-08-15T15:38:40+00:00

    When are you seeing this Error? Is the app you're looking for available in Windows Store?

    I posted a Similar question earlier... This error happens when I click external links for an app in

    Windows Store, it launches the Store app... but gives me the 'Sorry, this app is no longer available' message when I know the app IS in the store.

    To remedy I Win-Q in the Store app itself and Search for what had previously given me an Error and it shows up in search listings right away, I'm able to click for more details and install

    Let me know the specifics of your issue, give a link to the app you're trying to get to. You can find links to apps by going to http://windows.com/ and using the Search box in the top right, it will give you results for apps

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  3. Anonymous
    2013-08-15T13:44:23+00:00

    I don't think anything in those links applies to the Issue I'm having.. Clicking Links to apps initially throws me the 'Sorry, this app is no longer available message'. The Apps are in the store(they are not removed), as you can see in my video I can navigate to these apps by Searching the Store itself, only clicking a link to an app throws this error at me

    To Remedy my issue after having clicked a link to an app I must bring up the 'Options bar' for the Store App, and hit 'Home' bringing me to back to the Windows Store main page... then I simply do a Search(Win-Q) for the app that previously threw the Error message.... and It will appear in the search, I can click to see more details and Install without issue

    This happens for Every app link I click to go to the Store So This is some kind of Bug or misconfiguration...  on my end or Microsofts end I don't know which

    All my settings are fine, Location settings... I have no Family Safety enabled, I've ran the App Troubleshooter and it came up with no issues, I've run WSReset.exe. The Wiindows Store was working fine for me the last 10 months so I'm not sure what might of happened...

    Please see my Example video attached in my first post as the links provided do not remedy my issue

    Edit: OK I did a complete Windows 8 Refresh... and after the Refresh accessing Store links worked perfectly... I kept testing as I was applying Windows Updates after my Refresh and in between one of the updates (800MB) of them, an update messed up accessing the Store via Links


    So I don't know what Microsoft did but they need to look into updates affecting Windows Store

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  4. Anonymous
    2013-08-15T10:18:21+00:00

    Hi,

    I would have you refer to the section "The app is no longer available" in the below link.

    What happened to the apps on my PC?

    http://windows.microsoft.com/en-IN/windows-8/what-happened-apps-pc

    For reference:

    Why can't I find or install an app from the Windows Store?

    http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

    Let us know if you have any questions regarding Windows.

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