Stop the Family Feature Pop Up

Anonymous
2023-09-16T00:51:54+00:00

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

  • Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
  • Checking start up options (doesn't show up)
  • Looking at uninstalling Microsoft Family Features (doesn't show up)
  • Deleting the Microsoft Family Feature folder
  • Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-08T11:06:53+00:00

    Jason...

    I have the same issue of this pop up asking me to login in or "mommy and daddy may have to shut down my computer time".... considering I'm 59 years old this is more than slightly annoying.

    I did this;

    • Press the Windows key + R to open the Run dialog box.
    • Type "netplwiz" and press Enter.
    • In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
    • Click Apply and enter your password if prompted.
    • Restart your computer and check if the pop-up still appears.

    The result was a had my name listed twice at the login, where the new version was more or less just a ghost considered to be wrong and I was forced to always login via my normal route. All it did was slow down my start up (which used to be around 8 seconds) even more. btw... my start up due to this new update and 365 **** has slowed to nearly a minute.

    I check into doing this:

    • Press the Windows key + R to open the Run dialog box.
    • Type "services.msc" and press Enter.
    • In the Services window, scroll down and locate the "Microsoft Family Features" service.
    • Right-click on the service and select Properties.
    • Change the Startup type to "Disabled" and click Apply.
    • Restart your computer and check if the pop-up still appears.

    ... but it is already deactivated.

    I have this problem due to either the last large system update or that I attempted to add in the Microsoft 365 via my wife's computer. Truth is I rarely need Word, Excel, never use Power Point or the other things and have the Cloud de-installed (seriously not everyone wants this Cloud thing as I trust my ability to protect my data better than a misty cloud).

    Anyway... I finally got rid of 365 as it was a pain in the ****, additionally the new version tries to do too much of the work without me asking it do to so and I have to constantly correct its mistakes. I opted for a 3rd party software that allows me to do my own work without constantly making unsolicited suggestions. (seriously, the developer might want a few more adults in the room the next time they create "user (un)friendly software".

    To be honest...

    Is there a way to purge the system of the entire Family Features Package?

    I don't mean disable... I mean eliminate it all together!

    Not everyone finds family feature to be a good thing, especially if it is an overbearing family much like this particular attention ****.

    If you have a suggestion how I can kill off this "helicopter mommy" without screwing up necessary functions in my computer it would be appreciated.

    G

    102 people found this answer helpful.
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  2. Anonymous
    2024-03-26T09:32:06+00:00

    I tried what you suggested.

    • I pressed the Windows key + R to open the Run dialog box.
    • Typed "netplwiz" and pressed Enter.
    • In the User Accounts window, I selected my account and there was no box that says "Users must enter a user name and password to use this computer."
    • So I closed the User Accounts window and tried the second aproach.

    I did the following.

    • I pressed the Windows key + R to open the Run dialog box.
    • Typed "services.msc" and pressed Enter.
    • In the Services window, I scrolled down and tried to locate the "Microsoft Family Features" service.
    • But there was no service with that exact name.

    Windows is getting worse every day, **** is this Family Features bs. I don't think I need my family to control my behaviour on my computer, mainly because I'm the only one in my family stupid enough to use Windows. Maybe I should buy a Mac like the rest of my family did years ago. Or maybe I should start using Linux, I'm seriously considering it.

    38 people found this answer helpful.
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  3. Anonymous
    2024-03-05T21:00:40+00:00

    I need help with the same problem :( I've done what the Microsoft agent suggested, but Microsoft Families doesn't show up

    93 people found this answer helpful.
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  4. Anonymous
    2024-03-12T09:18:32+00:00

    Hello La Joan

    Thank you for posting in Microsoft Community.

    I understand that you have an issue stopping the Microsoft Family features pop-up when turning on the computer. Let’s work together in finding the best resolution to this issue.

    To stop the Microsoft Family Features pop-up from appearing every time you turn on your computer, you can try the following steps:

     

    • Press the Windows key + R to open the Run dialog box.
    • Type "netplwiz" and press Enter.
    • In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
    • Click Apply and enter your password if prompted.
    • Restart your computer and check if the pop-up still appears.

     

    If the above steps do not work, you can try disabling the Microsoft Family Features service by following these steps:

     

    • Press the Windows key + R to open the Run dialog box.
    • Type "services.msc" and press Enter.
    • In the Services window, scroll down and locate the "Microsoft Family Features" service.
    • Right-click on the service and select Properties.
    • Change the Startup type to "Disabled" and click Apply.
    • Restart your computer and check if the pop-up still appears.

    We look forward to your next response.

    Regards,

    Jason Guer

    Microsoft Community Moderator

    I am having the same problem with microsoft family and safety, it asks me to log in, when i enter my laptop password it dissapears and re apears in a few seconds, and while doing so, closes all of my other applications, which hinders me from using my laptop at all.

    the box in netplwiz is unchecked and i cannot find this program within the services window, i see a bunch of microsoft services, however Microsoft Family Features, is not one of them.

    i hope sincerely that there is way to stop this

    95 people found this answer helpful.
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  5. Anonymous
    2024-03-14T18:59:46+00:00

    I have tried these steps but they do not work. I still get the popup. During a proctored final exam, it popped up and I got flagged for cheating. I may be expelled from school because no one could help me figure out how to prevent the popup. How do I prevent this popup from happening? I am fed up with this. I have already performed these troubleshooting steps and Microsoft Family Features does not show up within them.

    144 people found this answer helpful.
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