pc health check windows 10 not working

Anonymous
2022-02-25T21:36:40+00:00

Hi. I have a problem when I try to open the PC Health check app in Windows 10. The app installs correctly but, when I try to open it, it does not appear on the screen. However, the process appears in the 'Details' tab of the Task Manager. I tried repairing the program through the Windows program uninstaller and there was no change. I tried the SFC /SCANNOW command to detect an anomaly but there was no result. I don't know what else to do. Can you help me please?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2022-02-26T03:47:12+00:00

    Hello.

    This solution did not work either. I also uninstalled the antivirus but it doesn't work either.

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  2. Anonymous
    2022-02-26T01:29:52+00:00

    I regret to report that it is still not working :(

    I attach the evidence where you see that the process is open but the screen is not.

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  3. John DeV 169.6K Reputation points Independent Advisor
    2022-02-26T02:12:50+00:00

    Hello ErickI,nsuasti1,

    Based on the attached image, have you tried uninstalling your Antivirus software?

    **Please try creating a new local administrator account then check if the issue persists.

    https://support.microsoft.com/en-us/windows/cre...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  4. Anonymous
    2022-02-26T02:07:52+00:00

    Hi, if you're having this problem, maybe try updating Windows 10 to the latest version.

    https://www.wikihow.com/Update-to-the-Newest-Version-of-Windows-10

    This might help, try following the steps. If it doesn't help, then try restarting your computer. If restarting your computer still doesn't fix it, then try something else until you reply that you fixed it.

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  5. John DeV 169.6K Reputation points Independent Advisor
    2022-02-25T22:45:34+00:00

    Hello ErickInsuasti1,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver

    Please try the following methods below.

    **Please try temporarily disabling or uninstalling your Antivirus as it may be blocking the said app.

    **Restart Windows Explorer

    Press Ctrl + Shift + Esc to open Task Manager.

    Select the Processes tab.

    Scroll down and select Windows Explorer, Right click then select Restart.

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/help/402652...

    After that, restart your computer

    Open PC Health Check app then hold Left Shift key on your keyboard then Right click the PC Health Check app on the taskbar. Select Move. Use the left and right arrow on your keyboard to move PC Health Check app at the center.

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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