DLL files missing after Windows 11 update

Anonymous
2023-03-03T10:44:16+00:00

Hi all, I have recently encountered an issue after installing the latest Windows 11 update. Each time that I try to open an Adobe product (Acrobat, Photoshop, Lightroom), I get the error messages that the following files are missing: MSVCP140.dll , VCRUNTIME140.dll , VCRUNTIME140_1.dll , mfc140u.dll

No other programs are giving me these messages, including Office, Steam, QGIS, and all internet browsers. I have run the System File Checker and used the repair function through the Command Prompt, but the issue persists. What should my next steps be?

Technical Notes: I am using a Samsung GalaxyBook 750XDA, OS Version 10.0.22621 Build 22621, last update 2023-02 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022913)

Thank you in advance,

Aaron

Windows for home | Windows 11 | Windows update

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Ramesh 178.2K Reputation points Volunteer Moderator
2023-03-03T10:49:56+00:00

Hi Aaron,

Download and install the VC Redistributables.

MS Visual C++ Redistributable for Visual Studio 2015-19, or 2022

x64 (64-bit): vc_redist.x64.exe

https://aka.ms/vs/17/release/vc_redist.x64.exe

That should help. If it doesn't, download the x86 version as well.

x86 (32-bit): vc_redist.x86.exe

https://aka.ms/vs/17/release/vc_redist.x86.exe

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  1. Anonymous
    2023-03-03T11:01:02+00:00

    The 64bit version fixed my problem, thank you Ramesh!

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