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Shared Experiences Issue - Fix Now

Anonymous
2021-02-02T14:31:11+00:00

So I just worked with you guys to fix an office and teams compatibility problem now I am getting a message that says there is an issue with my shared experiences that needs to be fixed.  I click it it brings me here. 

I click the fix now and then this... 

This screen blinks in and out going back to the blank one above...

That gray box goes away fixing nothing leaving me at the first screen with nothing fixed.  Any suggestions or help?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-02-02T15:25:14+00:00

    Hi Carlos, 

    Tried it and turned it off I believe (see below).  Then restarted and turned off and back on.  Nothing changed :(. 

    Do you have any other Suggestions?

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  2. Anonymous
    2021-02-02T15:07:48+00:00

    Good Day Lauren,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    On that page , you will Share Across Devices,

    Turn the Radio button Off.

    Here's the steps.

    -Press Windows key + X

    -Go to Settings

    -Click on System

    -Look for Shared Experiences.

    -On the Share Across Devices turn the Radio Button to turn it off.

    Restart your computer and check if issue persist.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Carlo T.

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  3. Anonymous
    2021-02-02T16:16:34+00:00

    Thank you Carlos!  Hopefully someone can help me!

    1 person found this answer helpful.
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  4. Anonymous
    2021-02-02T15:32:57+00:00

    Greetings Lauren,

    I appreciate your time in getting back to this thread, if the steps did not work, no worries since this is an open forum, maybe someone else in the community has an idea or solution regarding with this issue. I will keep this thread open.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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