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I need a download link for the old outlook app

Anonymous
2025-02-12T11:28:22+00:00

HI

i recently reinstall the microsoft 365 office app and i found that the outlook is missing form the apps kit.

i go o the microsft store where i see the outlok app and i install it form there but to my surprise was another app that im used to the new Outlook.

I need the old outlook back as i was using archive files for old emails and i can not acess it now.

please send me the old outlook app link to download and install.

thank you

Marius

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-02-13T02:14:31+00:00

    Dear AdvisedCobra447,

    Thank you for using Microsoft products and posting in the Microsoft Support Community.

    I realise that you have reinstalled the Microsoft 365 office apps but Outlook is not in the suite, you need to download classic Outlook and I will do my best to help you!

    1. You can download Outlook by clicking on the following link.

    You can't open classic Outlook on a new Windows PC - Microsoft Support

    1. You can try to uninstall Office 365 on your device with the official uninstall tool .

    Specific method is: open the following official article, find ‘uninstall’, and then follow the instructions of the steps to operate until you see the ‘uninstallation has been completed’, that your office 365 has been completely uninstalled, you can search in the search box, check whether the uninstallation is really complete.

    Uninstall Office from a PC - Microsoft Support

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    Once the uninstallation is complete, follow the steps in the official article below to install Microsoft 365.

    Download, install, or reinstall Microsoft 365, Office 2024, or Office 2021 on a PC or Mac - Microsoft Support

    If it still doesn't work, you can contact Microsoft Online Support to confirm your M365 (Office) subscription version and whether it includes Outlook software.

    1. Open the website: Contact - Microsoft Support
    2. EnterOffice in the box below "We're here for you", click "Get Help", and then click "Contact Customer Support" below, (this status must be logged in to your Microsoft account, if you haven't logged in, you can follow step 3)
    3. In this section, you need to sign in to your personal Microsoft account

    Note: You can only log in with your personal MSA, and you can't display the correct content when you log in with your company account.If the account cannot be logged in, you can use another account or create a new account to execute;

    1. Select "Microsoft 365 and Office" in Products & Services, select "Technical Support" as a category, and click Confirm
    2. You can select "Chat in a web browser and support specialist" to enter the chat window.

    Thank you for your patience and support.

    Best Regards

    Vivian.Y - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-02-27T01:55:33+00:00

    Why can't the new Outlook find the folders where my Word Documents are stored?

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