Hi KGreen3,
Try all these methods to remove all the footprints of this app:
- Uninstall in Control Panel
- Press Windows + R, type: "control" and hit enter
- Click Uninstall a program
- Locate the app there, highlight and click Uninstall
- Uninstall in Apps
- Press Windows + I to open Settings
- Go to Apps > Apps & features
- Wait for all the programs list to load and check if this Ultra Viewer is there, if so Uninstall it there
- Manually delete the App files
- Press CTRL + SHIFT + ESC to open task manager
- Click the details tab
- Check if the Ultra Viewer is among the currently running programs
- Right click Ultra Viewer and click open file location
- Manually delete all files from the directory
- Run Windows Defender Offline Scan (optional if you have no other antivirus)
- Press Windows + I to open Settings
- Go to Update & Security > Windows Security > Virus & threat protection > Scan options > Windows Defender Offline Scan > Scan now
- Microsoft Safety Scanner
- Go to: https://docs.microsoft.com/en-us/windows/securi...
- Download and Run the Microsoft Safety Scanner
If the UltraViewer is still not removed, reply back and screenshot where do you see this program so I can provide you other suggestions.
Sincerely,
Lee