bluetooth device keeps disconnecting after a while

Anonymous
2019-08-25T18:34:41+00:00

I have come across a weird issue with my Bluetooth headphones. it keeps disconnecting automatically after some time when playing music/video from my laptop

This never happened until last week my laptop updated itself... same old crappy updates took almost 40 minutes to complete and then suddenly my headphones stopped working

when I switch on my laptop and connect them they will be working fine but after some time of playing music or watching videos they disconnect

first I thought it might be an issue with my headphones but when I connected them to my another laptop they work just fine.....then I thought it's a driver issue so I updated the drivers but no resolution they still disconnect automatically after some time of use. so I went and uninstalled them and after restarting the headphones started working for some time but then again they stopped working

One thing that's bothering me is that some times they just work fine but some times they even refuse to work for even 5 minutes... I've been trying to fix this issue from past one week but no luck searched all over the internet and found that I might not be the only one facing this issue many other people are there facing similar issue

somewhere I read on internet to uninstall the updates installed recently but that damn suggestion also didn't work, power management option in device manager also didn't make any difference

i'm almost pulling my hair off just because of the updates...MICROSOFT why can't you just stop pushing some crappy updates without testing it properly which I don't even want on my pc.....I want a permanent fix for the issue every time i can't restart or reinstall the drivers to fix the issue temporarly 

hope somebody can provide me a permanent fix for this

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-08-25T19:43:07+00:00

    Hi, SnoopySea

    My name is Aracely, I am an Independent Advisor. I would love to help you today.

    Try to run the troubleshooter for Bluetooth. To do it, Go to Settings - Updates & Security - Troubleshoot. Click on Bluetooth under Find and fix other problems. Follow the on-screen instructions.

    Try to update the Bluetooth drivers

    https://support.microsoft.com/en-us/help/402844...

    https://support.microsoft.com/en-us/help/17614/...

    Let me know if the information has been helpful in solving your problem.

    6 people found this answer helpful.
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  2. Anonymous
    2019-08-26T15:42:36+00:00

    I guess you didn't read my post correctly or I guess you just want to jump and provide some BS suggestions

    If you read clearly I have already tried updating drivers and it didn't help and that waste of time troubleshooter is good for nothing unless you have some proper suggestions don't just post for the sake of posting

    63 people found this answer helpful.
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  3. Anonymous
    2019-08-26T15:44:39+00:00

    You can use the System File Checker tool to repair damaged system files.

    Follow these steps:

    Press the Windows + X keys and select Symbol of the System (Administrator) or Windows PowerShell (Administrator), in the window that will open, you must type the commands in their respective order:

    • DISM.exe /Online /Cleanup-image /Scanhealth

    • DISM.exe /Online /Cleanup-image /Restorehealth

    • DISM.exe /online /cleanup-image /startcomponentcleanup

    • sfc /scannow

    Each of these actions may take a few minutes, so it is important to execute one at a time. At the end, you must restart the PC.

    Check this link:

    https://support.microsoft.com/en-us/help/929833...

    6 people found this answer helpful.
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