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Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-04-20T07:20:47+00:00

    I have the same question. My 365 account should renew automatically, so the obvious assumption is that this is a scam. Is it possible to get a simple answer without being referred to something else (e.g. "this guide") which turns out not to be of any help? A simple explanation of what this means, or a simple "no this isn't from us, don't touch it" would suffice.

    Thanks!

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  2. Anonymous
    2025-04-18T15:10:48+00:00

    These **** at MS are going to force us into a purchase of some kind? kiss my ****. Microsoft you are lucky I am even buying your over-priced software yearly in 2025.

    Time to switch to google (free) or go find some more pirated MS software....

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  3. Anonymous
    2025-04-30T08:23:06+00:00

    SOLVED!

    In fact I did set up a Teams call with a MS representative.

    It turned out that the tenant-ID that was going to expire was an old one (from a former licence), and had nothing to do with the current for my MS 365. That will not be affected, so we let the old one pass/die.

    You can compare the tenant ID that is mentioned in the warning-email with the tenant-ID for your current MS-365. Is if not the same, there is no issue with your current MS 365.

    Took a lot of time (for me but also for MS), not easy stuff, many user-unfriendly menus which you normally never use ..

    But problem solved!

    Good luck, Marc

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  4. Anonymous
    2025-04-23T10:06:44+00:00

    Thank for your reply.

    I did contact the Business Support Center. They confirm that I need to buy a new MS product, otherwise my access will be suspended. Even DURING the licence period that has already been paid for.

    I cannot believe MS will breach existing contracts like this, it still seems very unlikely to me all.

    Im still in discussion with them. Very strange

    Will keep you posted.

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