Share via

m365 overwrites Office 2019

Anonymous
2022-03-11T18:20:36+00:00

I've got a windows 10 domain computer that has Office 2019 installed and activated. We do not have any cloud services, M365 or whatnot. A user with a domain account, that also has local admin rights, logged into the machine. The user proceeded to open Word 2019 and logged into 'Office' with a different companies M365 account. That account has a M365 license assigned to it. Once that was done, Office 2019 was 'updated' to M365 Office. Now any user on that machine has M365, but it is unlicensed because they do not have an M365 subscription.

I say 'updated' because if I go to add/remove programs in the old school control panel, only Office 2019 Professional Plus is listed. If I go to Apps and Features under settings, Office 2019 is also listed. There is no other Office or M365 products listed. Neither a Quick Repair or Online Repair let the system revert back to Office 2019.

So, how do I get Office 2019 back?

Is there a GPO or something I can deploy to prevent this from happening again? I just set in Group policies "Upgrade

Office 2019 to Microsoft 365 Apps for enterprise" to Disabled, but I'm not sure that will resolve it.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-03-12T02:01:48+00:00

    Hi Padawan_Lance,

    This happened because user signed in with the Microsoft 365 account, if other user doesn’t have Microsoft 365 account, they can simply sign out of Office apps and then sign back in with their Office 2019 account and then re-open the app (close and re-open is an important step). This should revert the Office apps to the original state i.e., Office 2019.

    Besides, if you wanted to know about the Group policy, please post in the Microsoft Q & A community under windows-group-policy tag.

    Kind regards,

    Neha

    2 people found this answer helpful.
    0 comments
  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2022-03-14T06:13:03+00:00

    Yes in GPO , upgrading O365 can be stopped from any installed office version

    0 comments