I have no sound output, how do I fix that?

Reported
Anonymous
2025-03-19T23:15:15+00:00

I have lost sound output - How can I fix it?

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-25T11:22:17+00:00

    I have lost sound output- How can I fix it?

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  2. John DeV 156.5K Reputation points Independent Advisor
    2025-03-20T00:00:17+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

    When was the last time it worked properly? Have you made any changes to your computer recently?

    Please try the following methods below.

    **Run the Troubleshooter

    From Sound Icon

    Right-click on the Speaker/Headphone icon in the taskbar of your PC.

    Select "Troubleshoot sound problems"

    **Press Windows key+R to open Run then type: services.msc

    Press Enter

    Double-click Windows Audio

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Right click the volume icon on the taskbar

    Select Sounds then click Playback

    Double-click your Speakers in the list then select Advanced tab

    Under Exclusive Mode, uncheck both options

    Click Apply then Ok

    **Open Device Manager

    Click View > Show hidden devices

    Expand the Sound, video and game controllers

    Find the Realtek Audio driver in the list

    Right click it and select Update

    Click "Browse my computer for driver software"

    Select "Let me pick from a list of available drivers on my computer"

    Make sure to put a check mark "Show compatible hardware"

    Select an older driver from the list

    Click Next then Restart your computer

    If the issue persists, what is the exact make and model of your computer?

    Press Windows key+R to open Run then type: msinfo32

    Press Enter

    Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

    https://answers.microsoft.com/en-us/feedback/fo...

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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  3. Anonymous
    2025-03-21T03:23:10+00:00

    please help me

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  4. Anonymous
    2025-03-21T19:39:54+00:00

    This morning it was working properly

    I have tried trubleshooting and it doesnt work

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  5. Anonymous
    2025-03-21T22:02:19+00:00

    worked yesterday

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