How to retrieve my Microsoft Office license key?

Anonymous
2023-12-28T10:26:29+00:00

I bought Microsoft Office 2019 but lost the installation CDs. My current laptop must be charges all the time. I have bought new laptop. How to retrieve my Microsoft Office license key?

I only can get product key (20 digits). I need 25 digits code for the pre-installed office 365 (free 30 days trial).

Can someone help?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2024-04-15T09:28:44+00:00

    hi i have concern about my office product key. i cannot use my microsoft

    17 people found this answer helpful.
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  2. Anonymous
    2023-12-29T18:53:28+00:00

    Hello! David Andreas1

    Thank you for posting in Microsoft Community

    I understand that you need to retrieve your Microsoft Office License key for your Microsoft Office 2019. Allow me to ask:

    • What is the version and edition of your Microsoft Office 2019?
    • When and where did you purchase the Microsoft Office 2019?
    • Have you tried checking the Microsoft Office 2019 in your account? You can sign in here to check https://account.microsoft.com/services

    Yes, I can definitely help you with that. If you have lost your installation CDs but still have the product key, you can retrieve your Microsoft Office license key by following these steps:

    1. Go to the Microsoft account website and sign in with the email address and password associated with your Microsoft account.
    2. Once you are signed in, click on the "Services & subscriptions" tab.
    3. Locate the Microsoft Office product that you want to retrieve the license key for and click on "View product key".
    4. Your license key will be displayed on the screen. Make sure to copy it down or take a screenshot of it for future reference.

    Regarding the 25-digit code for the pre-installed Office 365, you can find it on the packaging or email receipt that you received when you purchased your new laptop. If you are unable to locate it, you can contact the manufacturer of your laptop for assistance. As they are the ones providing you this and the activation of the Microsoft 365 only happens when you have signed into your account as this will be associated to your account.

    I hope I have answered your question

    Thank you,

    Vince
    Microsoft Community Moderator

    46 people found this answer helpful.
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  3. Anonymous
    2024-01-01T23:18:36+00:00

    Hello David Andreas1

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

    Thank you for understanding.

    Regards,

    Vince

    11 people found this answer helpful.
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  4. Anonymous
    2024-03-29T15:57:01+00:00

    My student edition of Microsoft office does not show up on the subscriptions tab? How else can I find the 25 digit product key? Nick

    24 people found this answer helpful.
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  5. Anonymous
    2024-04-08T23:50:33+00:00

    Hello,

    I tried following the steps provided but i couldn't find anything in my Services & subscriptions tab. Is there another way to find the product key?

    Thanks in advance :)

    36 people found this answer helpful.
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