Removing Microsoft Account

Anonymous
2020-04-13T17:33:24+00:00

I am returning a PC to the store due to damage.  How do I remove my Microsoft Account from the PC before returning?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-04-13T17:39:03+00:00

    Hi ShaneFeldmann,

    I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

    In reference to the link below, the following are the steps to remove a Microsoft account from your Windows 10 PC:

    1. Click the Start button, and then click Settings.
    2. Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
    3. Click Remove, and then click Yes.

    https://answers.microsoft.com/en-us/windows/for...

    217 people found this answer helpful.
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  2. Anonymous
    2020-04-13T18:08:43+00:00

    Before you delete you Microsoft account you have to create first a local account.

    To create a local account on your Windows 10 PC:

    1. Press the Windows key + R.
    2. Type netplwiz, and then click OK.
    3. Click Add.
    4. Click Sign in without a Microsoft account (not recommended).
    5. Click Local account, type a username, and a password (if you'd like one).
    6. Click Next, and then click Finish.
    7. Sign out of the Microsoft account you want to delete, sign in using the local account you created, and then remove the account you want to delete.

    To remove a Microsoft account from your Windows 10 PC:

    1. Click the Start button, and then click Settings.
    2. Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
    3. Click Remove, and then click Yes.

    https://answers.microsoft.com/en-us/windows/for...

    In your case, since you will be returning the PC, the best way is to do Factory Reset. In this way, any personal files or settings will also be wiped out.

    Reset your PC from Settings

    1. Select the Start button, then select Settings > Update & Security > Recovery .
    2. Under Reset this PC, select Get started and then choose "Remove everything".

    Reset your PC from the sign-in screen

    If you can't open Settings, you can reset your PC from the sign-in screen.

    1. Press Windows logo key + L to get to the sign-in screen, and then restart your PC by pressing the Shift key while you select the Power button > Restart in the lower-right corner of the screen.
    2. Your PC will restart in the Windows Recovery Environment (WinRE) environment.
    3. On the Choose an option screen, select Troubleshoot > Reset this PC, and then choose "Remove everything".

    https://support.microsoft.com/en-us/help/12415/...

    195 people found this answer helpful.
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  3. Anonymous
    2020-05-11T16:54:31+00:00

    There is no remove option, just a button that says 'Manage' which takes you to your microsoft home page on the web.

    2,139 people found this answer helpful.
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