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KB5053598 update for windows 11 24H2 keep failing

Anonymous
2025-03-15T09:41:45+00:00

Hey everyone, I currently have an issue with my computer, I want to update my system but this update keep failing.. Here's what I tried :

• Run the commands sfc /scannow ; restore health; check health .. Won't work.

• Install the update manually.. Won't work, I get this message : The installer encountered an error: 0x800f0838

• Put windows update in automatic mode in automatic (it was in manual by default) in services.msc

• Run windows update troubleshooter.. Won't work.

For info I have a Lenovo Legion Pro 5i.

Could someone help ? Thanks a lot! :)

Windows for home | Windows 11 | Windows update

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  1. Ramesh Srinivasan 70,200 Reputation points Independent Advisor
    2025-03-15T11:31:44+00:00

    Hi Amaury,

    It shouldn't take that long. Maybe you can reset Windows Updates and try again:

    https://www.elevenforum.com/t/reset-windows-upd...

    I hope startcomponentcleanup has been run already.

    If nothing helps, launch Settings > System > Recovery. Under "Fix problems using Windows Update", select "Reinstall now."

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    5 people found this answer helpful.
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  1. Ramesh Srinivasan 70,200 Reputation points Independent Advisor
    2025-03-15T11:46:01+00:00

    Hi Amaury,

    I think the best option now would be to run the "Reinstall now" option in Settings.

    Note:

    The March update seems to be problematic on many systems:

    https://www.forbes.com/sites/zakdoffman/2025/03...

    However, since it includes security improvements, I'm hesitant to suggest users to block the update using WUShowhide.diagcab tool.

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    4 people found this answer helpful.
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  1. Ramesh Srinivasan 70,200 Reputation points Independent Advisor
    2025-03-15T10:18:23+00:00

    Hi Amaury,

    What happens when you install the update via Windows Update? Does it rollback silently without an error? If an error code is shown, please post them here.

    Note that if the error 0x800f0838 occurs when attempting to use the offline installer, it means the prerequisite update is not installed.

    Here are the offline installation instructions.

    Download these two .msu packages:

    https://catalog.sf.dl.delivery.mp.microsoft.com...

    https://catalog.sf.dl.delivery.mp.microsoft.com...

    Save them to the C:\Packages folder (which needs to be created).

    Open the admin Command Prompt and run:

    DISM /Online /Add-Package /PackagePath:c:\packages\windows11.0-kb5053598-x64_6cb3ffc5c4d652793dc71705248426eecdacdfd0.msu

    Restart Windows when prompted.

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  2. Anonymous
    2025-03-15T10:34:59+00:00

    Hi Ramesh, thanks a lot for your response,

    I have this message when I try to run the command : "An error occurred - c:\packages\windows11.0-kb5053598-x64_6cb3ffc5c4d652793dc71705248426eecdacdfd0.msu Error: 0x800f081f"

    Oh, and here are my latest logs : (it told me to check it there) :

    2025-03-15 11:31:52, Error Staging packages failed, hrControllerResult = -2146498529

    2025-03-15 11:31:52, Error CDeploymentSession::Install::::operator ()(9109): Result = 0x800F081F

    2025-03-15 11:31:52, Info OnError: [0x800F081F]

    2025-03-15 11:31:52, Info WatsonHelper: Setting bucket parameter [3]: [0x800F081F]

    2025-03-15 11:31:52, Info Error is fatal: [TRUE]. UpdateResult: [1].

    2025-03-15 11:31:52, Info [Plugins]::Serialize: 0 plugins present

    2025-03-15 11:31:52, Info WatsonHelper: Setting bucket parameter [2]: [1]

    2025-03-15 11:31:52, Info WatsonHelper: No opt-in

    2025-03-15 11:31:52, Info ReportEventInstallEnd: ExtensionName = [OS]

    2025-03-15 11:31:52, Info ReportEventInstallEnd: hr = [0x800F081F]

    2025-03-15 11:31:52, Info ReportEventInstallEnd: InternalFailureResult = [0x0]

    2025-03-15 11:31:52, Info ReportEventInstallEnd: result = [1]

    2025-03-15 11:31:52, Info ReportEventInstallEnd: CancelRequested = [FALSE]

    2025-03-15 11:31:52, Info ReportEventInstallEnd: UpdatePriority = [0]

    2025-03-15 11:31:52, Error DISM DISM Package Manager: PID=16616 TID=16644 Installation failed. - CDISMPackageManager::ProcessWithUpdateAgent(hr:0x800f081f)

    2025-03-15 11:31:52, Info Deleting non payload files from sandbox.

    2025-03-15 11:31:52, Info Deleting C:\Users\amaur\AppData\Local\Temp\6A2638D1-6894-4D71-BEF6-EDA6720BD958\windlp.state.xml

    2025-03-15 11:31:52, Info Deleting C:\Users\amaur\AppData\Local\Temp\6A2638D1-6894-4D71-BEF6-EDA6720BD958\windlp.state-old.xml

    2025-03-15 11:31:52, Info UpdateAgent logging ends.

    2025-03-15 11:31:52, Error DISM DISM Package Manager: PID=16616 TID=16644 Failed to install UUP package. - CMsuPackage::DoInstall(hr:0x800f081f)

    2025-03-15 11:31:52, Error DISM DISM Package Manager: PID=16616 TID=16644 Failed to execute the install in expanded MSU folder C:\Users\amaur\AppData\Local\Temp\6A2638D1-6894-4D71-BEF6-EDA6720BD958. - CMsuPackage::ProcessMsu(hr:0x800f081f)

    2025-03-15 11:31:52, Error DISM DISM Package Manager: PID=16616 TID=16644 Failed to apply the MSU unattend file to the image. - CMsuPackage::Install(hr:0x800f081f)

    2025-03-15 11:31:52, Info DISM DISM Package Manager: PID=16616 TID=16644 Trying to delete expand dir - CMsuPackage::Install

    2025-03-15 11:32:51, Info DISM DISM Package Manager: PID=16616 TID=16644 Loaded servicing stack for online use. - CDISMPackageManager::CreateCbsSession

    2025-03-15 11:32:51, Info CSI 00000001 Shim considered [l:123]'??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.26100.3321_none_a52dfe0d774762b3\wcp.dll' : got STATUS_SUCCESS

    2025-03-15 11:32:51, Error DISM DISM Package Manager: PID=16616 TID=16644 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

    2025-03-15 11:32:51, Info DISM DISM Package Manager: PID=16616 TID=16644 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    2025-03-15 11:32:51, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800F081F

    2025-03-15 11:32:51, Info DISM DISM Package Manager: PID=16616 TID=6048 Finalizing CBS core. - CDISMPackageManager::Finalize

    2025-03-15 11:32:51, Info DISM DISM Manager: PID=16584 TID=16588 Closing session event handle 0x260 - CDISMManager::CleanupImageSessionEntry

    2025-03-15 11:32:51, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

    2025-03-15 11:32:51, Info DISM DISM.EXE:

    2025-03-15 11:32:51, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

    2025-03-15 11:32:51, Info DISM DISM.EXE:

    Here's a screenshot (sorry my computer is in french) :

    Image

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  3. Ramesh Srinivasan 70,200 Reputation points Independent Advisor
    2025-03-15T10:37:22+00:00

    Hi Amaury,

    0x800f081f means source files are missing. Let's inspect the CBS logs.

    Please upload your CBS logs to OneDrive and share the link here. To collect the CBS logs, open admin PowerShell and run:

    Compress-Archive C:\Windows\Logs\CBS -f (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

    This creates a file named CBS.zip on your desktop.

    Share it on OneDrive or any file-sharing service, and post the link here.

    Note:

    If you don't want to troubleshoot this, you can repair install Windows via Settings.

    Launch Settings > System > Recovery. Under "Fix problems using Windows Update", select "Reinstall now."

    This does a repair installation, keeping your files, apps, and settings.

    See:

    Fix issues by reinstalling the current version of Windows - Microsoft Support:

    https://support.microsoft.com/en-us/windows/fix...

    https://support.microsoft.com/fr-fr/windows/fix...

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